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Emily Post's the Etiquette Advantage in Business: Personal Skills for Professional Success [Hardcover]

Peggy Post (Author), Peter Post (Author)
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Product details

  • Hardcover: 388 pages
  • Publisher: HarperResource; 2nd Revised edition edition (May 2005)
  • Language English
  • ISBN-10: 0060760028
  • ISBN-13: 978-0060760021
  • Product Dimensions: 24 x 20.2 x 3.5 cm
  • Amazon Bestsellers Rank: 769,639 in Books (See Top 100 in Books)

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More About the Authors

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Peggy Post
Peggy Post
Emily Post
Emily Post

Product Description

Product Description

Peggy Post and Peter Post show you how to use personal skills to manage workers more effectively, make longer lasting contacts, win clients and close deal-everything you need to know to get ahead in your career. Scores of new topics are addressed for the first time in this completely revised and updated edition, including: The new definition of "business casual" * the etiquette of unisex bathrooms * new tips on how to accept compliments and shoulder blame * a new, simple way to figure out who to introduce to whom, and how to handle the introduction * what to do if you send an e-mail critizing the boss and it gets sent to him/ her * a new, comprehensive list of appropriate business gifts * updated advice on harassment in the workplace * and much more The Etiquette Advantage...includes practical advice on everything from writing persuasive business memos, letters, and e-mails to choosing the appropriate dress for both casual and formal offices; from planning and leading productive meetings to getting results at trade shows and conventions; from conducting a successful job search to guidelines for business entertaining, from the company picnic to formal dinner parties - and much more, including a detailed primer on the social customs you need to know when doing business abroad.

About the Author

Peggy Post, Emily's great-granddaughter-in-law, is today's recognized leading authority on etiquette and the author of eleven books. Millions seek her advice through her monthly columns in Good Housekeeping and Parents magazines. Her TV appearances include Dr. Phil, Good Morning America and Oprah.
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Amazon.com:  24 reviews
141 of 145 people found the following review helpful
EVERYTHING YOU NEED TO KNOW ABOUT BUSINESS ETIQUETTE 7 Mar 2000
By Diana Amsterdam - Published on Amazon.com
Format:Hardcover
Before I sent my young staff out into the professional world, I asked them to read this book. I thought it might help them learn basics like how to handle themselves in a business meeting; how to dress; how to represent the company. It has done all that. What's more, each member of my staff has told me that he or she found the answer to a pressing question (for example, the exact correct form for a memo).

They don't teach this stuff in business school.

This isn't a rulesy book. The etiquette isn't handed down as law or must-dos; rather it is practical, real, down-to-earth, useful advice for everybody who needs to succeed in a professional or corporate environment. There is LOADS of practical information in these 550 pages: everything from how to write a Policies and Procedures Manual (information I might actually need if my business keeps growing) to the proper use of business cards (and how to make them look good). The book is also, dare I say, moral or ethical in its viewpoint: it posits that doing things courteously, considerately, thoughtfully and honestly, is THE SAME AS doing them in a way that helps you be a winner. I like that. I think it's true.

You can use the book either as a read-through or as a spot reference. For example, if you're about to go to your first trade show or convention, read the four pages on the subject, and you'll know EVERYTHING you need -- including such details as precisely where to wear your name tag. (This, like all the information given, is in here not for propriety's sake but for real reasons; the best place to wear your name tag is the place it best communicates your name.)

Even an old hand at grammar found a few useful tips in the excellent sections on business writing. Ah, if only everybody who corresponds with me had read this, I would be needing a lot less aspirin.

Although I didn't personally need the chapter on finding a job, I think it's as good as any I've seen -- thorough yet not extreme, giving advice that you can actually take.

Buy it for your office and keep it where everybody can read. You'll see people picking it up all the time, I'm sure.

43 of 44 people found the following review helpful
Best in Class 22 Jan 2002
By ebd9242 - Published on Amazon.com
Format:Hardcover
We provide this book to undergraduate students enrolled in a business-engineering program to prepare them for situations they may encounter in their first jobs. These situations frequently fall into the "what you don't know you don't know" category of student knowledge.

Besides preparing them for their first encounters with formal behavior in "informal" business situations (often in job interviews), this book we believe will serve as a useful reference for them as they advance into management. The book is well-organized and well-written. It covers a number of very specific situations that, even if they never occur in one's direct experience, convey the elements of common sense and consideration that underly all etiquette.

The authors thankfully avoid spending time on how to arrange the seating at a state dinner or how to address the Belgian ambassador, a common mistake in books of this genre. What they offer is practical, useable advice on the types of real social interactions that occur in business. A very useful book and well worth the price. Definitely five stars.

28 of 31 people found the following review helpful
How To Succeed In Business! 26 Jun 2000
By Isadora Fox - Published on Amazon.com
Format:Hardcover
A must-read for anyone who aspires to handle challenging business situations with skill and grace. The Posts provide guidance in navigating the choppy waters of the business world with intelligence, candor, and skill. Most importantly, they let you know which practices are relevant, which are obsolete, and what you must know about the changing face of etiquette as technology advances and the world becomes closer. Their message--that highly effective people are also courteous people--is truer than you'll ever know. The next time you have a client dinner or a staff meeting, thumb through this book first. You'll be glad that you did! --Isadora Fox

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