Top critical review
79 people found this helpful
Read this before ordering this product from amazon.co.uk
on 12 May 2014
I ordered this product twice from amazon.co.uk (sold and dispatched by amazon.co.uk). The first time I got this product it was unwrapped, with the batch number 1HL7. It smelled strange and gave me a rash, so I contacted Elisabeth Arden.com in order to see if this product was fresh. I got this reply that "we are able to confirm that the product with the batch number 1HL7 was manufactured in June 2011. Based on our distribution limits, the product is no longer considered to be fresh." I contacted Amazon.co.uk and forwarded Elisabeth Arden.com's reply. Amazon said they would see this as serious and look into it.
Again I ordered this product now a couple of month later, hoping Amazon.co.uk has gotten rid of the old products, but guess what, I was wrong. I got the same old, unwrapped, smelly, coarse-textured product with the batch number 1HL7.
Do I need to say that I am disappointed with amazon.co.uk "world's most customer centric company".