I got this product as I prefer to try to find natural remedies rather than consult the doctor unless absolutely necessary. The supplier sent the item within the stated period of time but buyers should be aware that although you can test the ph level of the vagina with this easy to use product,it will not tell you whether or not you have thrush or bv. The swab apparently would need to be sent to a laboratory. For this reason I am only giving 3 stars as I had thought I would be able to test for everything at home.