When I first got the charger I was very happy, quick delivery, good packaging and it looked impressive. But it all went downhill when I tried to use it. The charger is extremely loose, and falls out of the laptop very easily, on top of that unless you spend about 10 minutes twisting and turning it, it doesn't work. I think mine is going back for a refund , because there doesn't seem to be anything faulty on the product , I expect it was just badly made. The 2 stars cone from the very quick delivery , but I would advise you not to buy this product.