Firstly can I say that we have had many dyson products in the past and have always been very happy, we still have a dyson vacuum cleaner which is great,
I then come to the dc34, we first bought this handheld a couple of months ago, the problems started within a couple of weeks, when you are vacuuming it just cuts out, you have to take your finger of the trigger and then press it again, it happens again and again, so we phoned dyson, we went through the checks with them and they decided it was the battery, which they happily replaced, new battery arrives, problem persists, phone dyson again, oh no it's the filter not the battery, new filter, problem persists, phone dyson, faulty filter, new filter, problem persists. Phoned dyson again and said we were really not happy with spending £140 on a dyson which doesn't work, they said phone amazon as they can't help, phoned amazon, great customer service as always. Sent us a replacement, same problem within a week.
My advice would be to find a different machine, we are still trying to decide what to replace it with.
This is a real shame considering how reliable dyson products normally are.
Very very disappointed dyson.