Most Helpful Customer Reviews
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261 of 263 people found the following review helpful:
4.0 out of 5 stars
The ulitimate Hoovering machine !, 13 Jun 2008
I've floor-tested this machine on tiles, wood and carpet for about 6 months now and I'm very impressed with it's usability, design and cleaning results.
First impressions once out of the box were that is was smaller than anticipated (if you have a large house you may be better off with the DC25) and the design was a bit "busy". However, once I found the quick start booklet, I was up and running within 2 minutes.
It really is brilliantly designed with lots of nice touches. The track is narrow but this means it gets into places that no Hoover has ever been before, and as it picks up first time, cleaning time is greatly reduced. The ball design works well and it turns quicker than Michael Owen (the Liverpool years). The suction unit and brushes are very far forward so it picks-up right at the front, again a good time-saver. It has a button to switch off the brushes when on hard floors. The collector is not huge but emptying is a doddle - just don't press that red button BEFORE you're over a bin (like I did). Pull out the handle, turn it round and click it into place and there's your suction arm. No spider is safe with this machine in action. If James Bond did the vacuuming, he'd use one of these. It only comes with one tool end which cleverly switches between nozzle and brush but the brush is too easily pushed back in for my liking.
The "main" booklet is a few pages long and mostly pretty pictures but they explain everything well, particularly when it comes to filter cleaning. Removing the filter from the ball is a bit fiddly the first time but ok once you know what you're doing. Note - the instructions say that the filters should be cleaned every month, and not every 3-6 months as stated in the amazon product description. I don't have a dog or cat so can't comment on how well it picks up pet hairs, it may be worth checking other models and reviews for that.
What I like:
Brilliant design and build - everything clicks solidly into place
Cleans quickly and effectively
Very light - easily carried up the stairs one-handed
5 year guarantee
Compact and space saving (particularly with the handle depressed)
Looks the nuts
Niggles:
Flex could be a couple of metres longer
Tool not so clever, and it doesn't come with a crevice tool as standard. I'd recommend the Dyson Soft Dusting Brush
Removing the ball filter for cleaning is a bit tricky (make sure the vac is laid right back first)
Discrepancy about the filter cleaning times, but ultimately I guess it depends on how often you use it and where
This is my first Dyson as I've previously been a bit put off by the price and size but this is compact and not too expensive on here. It's a Grand Design in your kitchen cupboard :o)
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136 of 138 people found the following review helpful:
5.0 out of 5 stars
Piles of power in a tiny package, 28 April 2008
After our vacuum handle snapped off, my mother went out on a mission to replace it with a budget cleaner. Two weeks later, after purchasing 6 machines and taking them all back, either due to them having no tools, being too heavy or just blocking up, she was pursuaded to pay the significantly larger amount for the DC24. And she has never been more pleased. It's light enough for her to carry up the stairs and across the carpet, especially important due to her RSI, and yet it still packs enough power to leave the carpets like new. The collapsing handle means it can be stored under a shelf in a small cupboard, and the emptying is easier and less messy than the others she had tried - you simply take the sealed clear bin off the cleaner, walk to the outside bin, and press the empty button. Despite the small size of the bin, it gets only half full after cleaning a two bedroomed terraced house. The brushbar is easy to turn off, so previously uncleaned rugs and hard floors are a doddle. The hose may not reach to the top of a staircase, but the machine is so light, you can walk up the stairs carrying it, so it's not a problem. I would recommend this for people with smaller homes, flats, those with joint problems or the growing old, and those with much larger homes may find one with a larger hose/cable more suitable.
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102 of 104 people found the following review helpful:
5.0 out of 5 stars
Incredible performance for the size, 26 April 2008
I had never used a Dyson before and my preconception was that they are massively over-priced for a vacuum cleaner. When my cheap cylinder cleaner finally packed-in I looked around for an upright that was compact but effective and this new DC24 model just caught my eye and I thought I'd give it a chance, though it was about £50 more than my budget. The Amazon deal was the best one I could find. When it arrived the next day I was shocked by how compact it really is. The performance is phenomenal though - it pulls up vastly more dust than my cylinder did and the motorized brush bar is a great advantage. The thing that strikes you most though is how well thought out the whole design is - the little features like converting the handle to a cleaning wand and the ease of emptying the bin are what really makes the cost justifiable. Buy one, you won't regret it!
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