Most Helpful Customer Reviews
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62 of 63 people found the following review helpful:
5.0 out of 5 stars
Best Vacuum I have ever had, 5 Jan 2006
I have had my Dyson DC08 for 2 years now and it still works like new, i did have a problem with loss of suction about 6 months ago and called customer services who were very helpful, they told me i needed to clean the filter which i did and it worked like new. I would recommend the dyson to anyone who is thinking of buying a new vaccum.
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23 of 23 people found the following review helpful:
5.0 out of 5 stars
Dyson vac is brill!, 6 Nov 2006
I have never written a review but for all the hoover searchers I hope this will help. I did a lot of research and read a lot of reviews before buying but found the dyson cylinder to be the only hoover that met all my criteria. It is a marvellous sucker and greatly reduces my hoovering time, which is now an effortless and even enjoyable everyday task. I find the floor piece and all the attachments marvellous, so easy to clip on/off and the main foot is great for both hard and carpetted floors and changes at the flick of the foot switch to suit both, the edge to edge cleaning performance is great. It is very hassle free to empty and is done in a flash, not at all messy. The handle is easy to manoeuvre and the fact it needs no bags or filters is a real bonus. The 5 year guarantee goes a long way to increase confidence and I have heard from others that dyson are quick and hassle free if any help or repairs are needed. I had a vax wash n dry cylinder before, and although I found the dysons manoeuverability not quite as good initially, i am getting used to it. The cable is not quite as long as I had hoped for, but they are minor points compared to the pleasure this machine has brought to what was otherwise a monotonous chore.
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15 of 16 people found the following review helpful:
1.0 out of 5 stars
Absolutely Dreadful!, 4 April 2007
Let me put in detail what we found with this... machine.
The head design is very problematic. It became blocked very often; sometimes some 2 or 3 times in twenty minutes. The mechanical suspension for the rotating brush is based on losely coupled plastic parts, and if the head is ever blocked for long, parts of this plastic mount MELT and the result is a mixture of dirt and melted plastic welding the two parts together.
Our experience was tht after two months of careful use, the turbo head was completely unusable.
From this point it gets much worse. The hose is fairly stout, and the straight section of pipe that connects the head to the hose is made up from three telescopic segments that have latches (to stop it from telescoping). The latches broke after a few days, and as a consequence, the pipe as such is completely unusable. The connection of the hose to the main body of the machine is good, but the air path splits into two very thin sections before it reaches the vortex chambers, and each path has a very small cross sectional area - some six square centimetres each, and NOT particularly curved... there are many sharp edges; and these allow rubbish to block these apertures easily. They are very difficult to clear out.
The worst of all is the actual vortex chamber, a dual design. The levers that release the bottom of these chambers is easily confused with the release lever for the whole chamber. It means that little kids can readily flick this lever in a moment and dump the entire contents of the chambers all over the floor. And cleaning it is very difficult indeed; ironically it doesn't completely disassemble, and accumulates dirt very quickly, particularly at the top, where the air flow comes in. It can take a long time to poke around and extract various bits of rubbish from this narrow space.
But in any case, the whole idea of these chambers is that filters are not necessary; the length of the vortex filiaments (the streams of turbulent air) is probably in excess of the actual chamber length, so in fact dirt passes in great quantity to the actual filters.
And of course, these are very small, and clog up fearfuly quickly.
The original concept of the Dyson cleaner was truly visionary; we would have been lost without our original; but this model is an example of truly awful engineering design. It DESPERATELY needs to be re-engineered.
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