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Dyson DC28 Animal

by Dyson

Currently unavailable.
We don't know when or if this item will be back in stock.
  • All-floors upright vacuum cleaner with motorized brushbar--specifically designed for homes with pets
  • Root Cyclone technology ensures powerful, consistent suction with no clogging or loss of suction
  • Airmuscle technology combines three cleaner head technologies, each precisely adjusting to clean every floor type thoroughly
  • Bagless 5/8-gallon bin capacity; lifetime HEPA filter; certified asthma friendly; quick-draw Telescope reach
  • Measures 42.1 x 13.5 x 14.3 inches (HxWxD); 5-year warranty

Product details

  • Product Dimensions: 26.2 x 36.8 x 99.8 cm ; 9 Kg
  • Boxed-product Weight: 13 Kg
  • Delivery Destinations: Visit the Delivery Destinations Help page to see where this item can be delivered.
  • Item model number: 15804-01
  • ASIN: B00208JVEG
  • Date first available at 18 Oct. 2013
  • Amazon Bestsellers Rank: 1,584,492 in Kitchen & Home (See Top 100 in Kitchen & Home)
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Product Description

DC28 Animal is a full-size powerful bagless upright vacuum for homes with pets. Airmuscle technology combines three components - a powered cam, a pneumatic actuator and a high-torque clutch - to precisely adjust the cleaner head to clean every floor type thoroughly. DC28 Animal also comes with a Flat Out head for cleaning under low furniture, and a Mini turbine head to remove dirt and pet hair from carpets, upholstery and tight spaces. With Root Cyclone technology, DC28 Animal doesn't lose suction power as you clean. There are no bags to replace and the filter is washable, so there are no extra costs.

Dyson Airmuscle Technology Patented Dyson Technology: Dyson engineers are constantly testing and inventing, trying to find new ways to make their technology work better. As they work, they file patent applications to protect their inventions from copycat manufacturers. That's why the only place you'll find Dyson technology is inside a Dyson machine.

Airmuscle Technology
Dyson engineers spent three years developing Airmuscle technology. It combines three cleaner head technologies, which each precisely adjust to clean every floor type thoroughly. A pneumatic actuator pulls the cleaner head deeper into the carpet, removing embedded dirt and pet hair. The powered cam adjusts the brush bar while the cleaner head seals to the floor, focusing suction. And the high torque clutch delivers more power to the brush bar - opening the carpet pile to dislodge dirt.

Root Cyclone Technology for No Loss of Suction
Ordinary vacuum cleaners rely on bags to trap dust and dirt. As you use them, the tiny holes in the bag clog up with particles of dust. This restricts the flow of air, so the vacuum cleaner loses suction. Dyson vacuum cleaners don't rely on bags to trap dust and dirt. They use patented Root Cyclone technology, which spins the air at incredibly high speeds.

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Most Helpful Customer Reviews on (beta) 508 reviews
588 of 593 people found the following review helpful
Worth the money 5 May 2010
By Jon A - Published on
Why am I writing a vacuum review? I don't know exactly where to start. I've owned multiple brands of "budget vacuums" The Shark navigator pro, hoovers, electrolux, etc. They don't hold a candle to this thing. It was worth writing a review because I'm surprised I'd be happy about buying a $600 vacuum in my early 20's. And no, I'm not rich by any means.. just a little OCD.

This thing truly does have better than average suction. We have a longhaired Australian shepherd whose hairs are sometimes a foot-long, and we regularly have guests, an I'm a clean freak; I vacuum once a day. Yet, with all that daily vacuuming, I was missing so much. I vacuumed my whole house with my old Sears right before I vacuumed with my DC28, and I filled the Dyson canister past maximum capacity, then halfway full again the next day. It's crazy all the dirt and dander and tiny particles that this vacuum kicked up, it was a fine powder. I also cleaned 1 level of my girlfriend's house, who has a Samoyed, and we filled the canister 5 times on a once over and emptied maybe 2 pounds of hair, dirt, dander and tiny particles (she uses an Oreck XL pro). Despite other reviews, this vacuum is not difficult to maneuver; first world problems. It has good suction and it's heavy but it get the carpets clean, which is the whole point of a vacuum, no?

The 4 height options are bare floor (lowest/no beater brush), low-pile, medium pile, and high pile. I have medium carpet and use it on the low pile setting to kick up all the crap in the carpet. My carpets look freshly shampooed everyday. You can feel the suction power in your hand, like using a shopvac. The cord is also really long so you're not constantly having to plug it in to different outlets. As far as the tools go... The mini turbine head(retail 70 bucks separate) is good for cleaning the mattresses, cloth bean bags (lovesac/cordaroys), cloth furniture, small hard to reach spots between furniture, and stair cleaning (attaches to the pop out handle connected to the 17 foot vac hose-so you can clean a staircase without moving the heavy body). Second, it comes with the flat out tool(retails 50 bucks separate) -good for vacuuming under tables, chairs and other furniture when attached to the pop out wand. It also comes with a crevice tool/brush tool, as well as a soft, wide angled tool with soft fuzz on the bottom to carefully clean delicate surfaces or furniture or stairs. The HEPA filter is easy to wash, just rinse it out every 3 months and let it dry for a day.
156 of 166 people found the following review helpful
It's an Animal (in all respects) 17 Aug. 2009
By Steven Hernandez - Published on
This whole time I thought I was vacuuming my carpet...what was my weak vacuum doing and why was I wasting my time?

I picked up the Dyson from a popular retail home goods store for 20% off the MSRP. Assembly was simple. Snap the Quick-draw Telescope Reach(tm) wand into the flexible hose and fit the wand onto the body of the vacuum. Remove various pieces of cardboard. Vacuum.

I live in an apartment with two cats; one of which sheds a lot (we call him fur pants). I had been using a Dirt Devil Featherlite Bagless Upright Vacuum for about 3 years. It picked up large pieces of dirt, and sometimes the smaller pieces. We used it a lot to vacuum cat litter in the cat's room as well. I've used the attachments a few times as well. One thing I noticed about the Dirt Devil is that whenever I wanted to use an attachment or empty the canister, I had to practically prepare myself for an asthma attack. Dirt and dust everywhere. And the thing is...if I pull out an attachment to clean, the first thing I clean is the dirt that's made by disconnecting the hose from head to the attachment! Anyway, ol' devil started to burn plastic and rubber when I ran it and I'd been looking for a toy. I did a lot of research and almost went with the Bissell 5770 Healthy Home Bagless Upright Vacuum, but I'm a man who demands the highest quality products with proven results and reputation.

The Dyson DC28 Delivers. My wife had vacuumed with the Dirt Devil 3 days before I vacuumed with the Dyson. The Dyson picked up so much hair, dirt, dust, and debris embedded in the carpet that I filled the canister when vacuuming my living room and office. Mind you, my apartment is only 720 sq ft. I vacuumed the living room again to pick up even more dust, dirt, hair, and debris! Amazing. The flat out tool that comes with the DC 28 is amazing and is the most useful vacuum tool I've ever used. Between my long arms and the reach of the telescope-reach wand, I was able to get all but 8 inches from one side of the bed. I quickly went to the other and finished up the job. The power of the machine is amazing, as well as the versatility of the machine and accessories. My wife even dusted her shoes with the multi-use attachment brush head!

As you power on the machine and select the depth of carpet from the buttons on the base of the handle, the vacuum adjusts it's posture such that you can feel it literally clamp itself to the floor with relentless grip. The power and weight remind me more of a carpet shampoo machine because it is so firm and weighted in it's engagement to the floor. Some might complain that this vacuum is too heavy. I would complain that they are too weak. I am not a body builder - I am a regular person. It's a little rougher, but I'm not soar or requiring days of recover to rebuild my muscular tissue. It's not as big of a deal as some reviewers would have you believe. The weight is a plus when using the attachments because you are less prone to knock it down when demanding reach and flexibility out of the hose. If you're a lightweight (being less than 130 lbs) or are in horrible physical shape, get yourself a Dyson DC24. If not, get the DC28.

This is the first time vacuuming has been both effective and fun.
56 of 60 people found the following review helpful
Dyson DC28: The Rolls Royce of Vacuums 12 Oct. 2009
By Tony Maxey - Published on
We bought the Dyson DC28 after considerable research on line. The Dyson is certainly the most expensive vacuum we ever had but our first cleaning indicates its worth it.

I have read other reviews complaining that you need to empty the canister after each room. We live in a home with two indoor cats both of whom shed. When we put the Dyson to work in our living room, the results were simply put...astonishing! We didn't get one canister of dirt; we got THREE! Cat hair mostly that the Dyson pulled up out of the carpet. It will be interesting to see how many canisters we get next time we vacuum. Since our house has always been regularly vacuumed and did not look dirty when we started, I would conclude that the Dyson performed in A+ fashion.

One reason we chose the Dyson is because I'm an asthma sufferer and the last time I ran our old vacuum, it generated so much dust I had an attack and had to use my inhaler. Dyson offers a HEPA filter and specifically advertises that their machines are very friendly to allergy suffers. I was extremely pleased that in spite of 3 canisters of dirt and cat hair sucked up by the DC~28 in my living room, I experienced no discomfort whatsoever while using the unit, or thereafter. In fact, after completing the vacuuming, we removed the filter (it just pops out) and inspected it. There was almost no visible dirt on it...indicating that the dust and dander was going in the canister, not into the filter.

The fit and finish of the machine is very good. One thing I appreciated was that it came in a box with a carry handle. The manufacturer had set the handle slightly offfrom the center of the box so that the box containing the vacuum balanced nicely when carried. This is superb attention to detail...just what you expect when you buy the Rolls Royce of vacuums.

Pro's of the DC28

I have never seen a vacuum do such a good job. When Dyson refers to 'AirMuscle' techology, they are not kidding. This machine cleans like a banshee.

Allergy sufferer friendly. The HEPA filter plus design of the machine sends dust into the canister...not into the air. Great for allergy sufferers like me.

All controls are accessible while standing upright or bending only slightly. No need to bend down low to adjust anything. Saves your back.

The 'brushbar' automatically adjusts for different floor surfaces. A nice convenience.

The 'Flat out' head attachment provided with the machine really works well, especially for vacuuming under beds and furniture. It is designed in such a way than it can get into very tight spaces...even under chests of drawers and dressers with little clearance between the floor and the bottom of the furniture. This attachment also worked really well with throw rugs that the regular brushbar head tended to roll up off the floor

The cord is extra long...35+ feet. This proved to be very convenient.


Expensive...this is hardly a cheap vacuum. However, in the last 10 years we have had three vacuums which wore out or deteriorated to the point they had to be replaced. The Dyson machine has a 5 year warranty. None of our other machines lasted for 5 years...never mind had a warranty period that long. Interestingly, Best Buy didn't try to sell us an extended warranty. The salesman who sold us our machine told us simply that the manufacturer's warranty was so good that no one would consider buying and extended warranty; therefore Best Buy doesn't even try to sell one with the Dyson's. 20+ pounds the DC28 is not a machine I would want to lug up and down stairs very often. We have a single level home, so that is not an issue for us, but it will be for some people.


After initial use, both the wife and I are very pleased with our purchase. We will of course keep an eye on how well the DC28 holds up and what our experience is if and when we need service. But our first impression is that we have never seen a vacuum clean as effectively or as conveniently as the Dyson DC28.
133 of 150 people found the following review helpful
it's no DC17 30 Dec. 2009
By Jim - Published on
We've had a DC17 for years, and loved it. The DC17 picks up our cat hair like nobody's business. We decided to buy a DC28 so we'd have one Dyson upstairs, and one in the basement. The DC28 should have worked even better than the DC17 we figured...

But it barely picked up any dirt from our carpet. It was so bad, we sent it back for repair within a week. Dyson sent it back to us saying there was nothing wrong. We did a test, vacuuming the same carpet with the DC17 and DC28. The DC28 barely had anything in it, then the DC17 filled up three times.

Don't know if we just had a bad unit, or if the DC28 just doesn't do a good job on carpet - but for us, it was certainly no DC17.

And BTW, we bought directly from Dyson, and their return process is unbelievably cumbersome. If you want to buy this unit, buy it from Amazon, or a local big box store.
86 of 97 people found the following review helpful
No regrets 12 Aug. 2009
By c_jordan - Published on
I bought this vacuum from HSN when they offered a deal with additional accessories and an extra filter. Well, the vacuum is heavy as a previous reviewer noted. However, when placed on the proper setting, it behaved almost like it was self propelled. The key is to follow instructions and set the vacuum on the proper setting before turning it on. It works well on my bathroom tile floors in picking up hair. I'm pleased with the ease of use and the telscoping handle. The accessories are easy to handle. The only cons are the lack of on-board tool storage and the hefty price. My carpet looks soooo much better after using this vacuum for a short period of 1 week. Worn areas look so much better since the vacuum's powerful suction have dislodged packed fibers. I have no regrets buying this vacuum at all. My only regret is not buying a Dyson sooner.
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