I don't know why other customers are complaining about the quality of the items - they've just bought a duvet cover and two pillow cases for £11! Maybe they should consider spending a little more if they want better quality - I'm sorry to re-hash an old cliche but you do get what you pay for. Don't expect Egyptain cotton for this price! In my opinion, this item is pretty good for the price. The white doesn't look grey when you put a white duvet in it. It looks nice on and, for £11, I can replace it when it starts to look tatty. Item was delivered within two days - I'm happy!