I just received this item and tried it out with my LG Google Nexus 4 immediately. It only connects when placed at a certain angle in the cradle. I connects when I pull it forward about 9 or 10 degrees and support it with my hand. When I let my hand go, the phone moves back several degrees and the USB connection is interrupted. I may try stuffing something behind the phone so it stands up straighter in the cradle in order to get it to work. Also, because the micro USB connector protrudes high, the phone does not actually make contact with the black plastic holder when placed on the USB connector. When sitting on the connector, there is actually a gap between the phone and the plastic of the cradle, such that the cradle is not really supporting the phone, but only the micro USB connector is.