- Hardcover: 208 pages
- Publisher: Amacom (7 Jan 1995)
- Language English
- ISBN-10: 0814402763
- ISBN-13: 978-0814402764
- Product Dimensions: 23.1 x 15.7 x 2.5 cm
- Amazon Bestsellers Rank: 856,055 in Books (See Top 100 in Books)
- See Complete Table of Contents
Did you know you can trade in your old books for an Amazon.co.uk Gift Card to spend on the things you want? Visit the Amazon.co.uk Trade-In Store for more details. |
Product details |
More About the Authors
Discover books, learn about writers, and more.
Product Description
Product Description
Giving a problem employee a paid day off to think may seem a questionable tactic, but it's a key feature of this book's revolutionary "discipline without punishment" system. This guide retraces the traditional punitive approach to discipline with an affirmative one that makes employees personally responsible for their actions. It explores ways to build superior performance, and helps managers prepare and conduct better coaching sessions. Containing dialogue and specific guidance, the book shows readers how to: avoid confrontational, anger-provoking situations that can lead to bad relationships and even violence; salvage potentially good employees who've gone astray; implement a step-by-step disciplinary system; and recognize and reinforce good performance and improve productivity.
Tag this product(What's this?)Think of a tag as a keyword or label you consider is strongly related to this product.
Tags will help all customers organise and find favourite items. |
Sell a Digital Version of This Book in the Kindle Store
If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store.
Learn more
Customer Reviews
|
There are no customer reviews yet on Amazon U.K.
|
||||||||||||||||||||
|
Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
4.5 out of 5 stars (6 customer reviews)
4 of 4 people found the following review helpful:
5.0 out of 5 stars
Excellent! Superb, easy reading., 19 Aug 1999
By A Customer - Published on Amazon.com
This review is from: Discipline without Punishment: Proven Strategy That Turns Problem Employees into Superior Performers (Hardcover)
Grote's writing style is easy and captivating. Puts discussing difficult issues with employees into perspective. Highly recommended for any supervisor or manager that will deal with a difficult employee situation.....and guess what....eventually you will! A must read. Being used in our training program for future supervisors.
2 of 2 people found the following review helpful:
5.0 out of 5 stars
Tried and tested, 15 Oct 2004
By Louis Scaruffi - Published on Amazon.com
This review is from: Discipline without Punishment: Proven Strategy That Turns Problem Employees into Superior Performers (Hardcover)
The system and principles laid out in Grote's book make sense. Traditional systems of discipline are largely ineffective because of their punitive nature. And because traditional systems are adversarial, they are often shunned by managers who (understandably) want to avoid conflict. The book is easy to read and uses examples of realistic dialogue between supervisor and employee. As a Human Resource Management practitioner, I highly recommend this book.
2 of 3 people found the following review helpful:
4.0 out of 5 stars
A more effective way to address problem behavior in the workplace, 26 Jan 2006
By Louise McCauley - Published on Amazon.com
This review is from: Discipline without Punishment: Proven Strategy That Turns Problem Employees into Superior Performers (Hardcover)
For over sixty years the system for dealing with unsatisfactory work performance has remained the same. When a problem appears, a manager will talk to an employee informally. If the problem continues, the employee receives a verbal reprimand, followed by a written warning. Then, various punishments are applied to the offender including probation, unpaid suspension and eventually, dismissal. This traditional system is based on the idea of progressively worse punishment. Managers see the discipline system as a way to dismiss employees. While he worked at Frito Lay, Dick Grote designed a new discipline system, with the goal of saving employees, rather than dismissing them.
This new system, called Discipline Without Punishment, was put into practice at Frito Lay with phenomenal results, and has since been implemented at hundreds of companies. Discipline Without Punishment starts with the notion that good performance must be rewarded. When good behavior is not recognized, people have less reason to continue it. Mediocre performance may not require disciplinary action, but it shouldn't be rewarded. You should save recognition for those who try hard to do their best.
Listmania!
Look for similar items by category
- Books > Business, Finance & Law > Management > Human Resources > Human Resources Management
- Books > Business, Finance & Law > Management > Human Resources > Training
- Books > Business, Finance & Law > Management > Management Skills > Coaching & Mentoring
- Books > Business, Finance & Law > Small Business & Entrepreneurship > Entrepreneurship
Look for similar items by subject
Feedback
- Would you like to update product info or give feedback on images?
- I am the Author, and I want to comment on my book.
- I am the Publisher, and I want to comment on this book.
