Top positive review
14 people found this helpful
Excellent support for Managers doing L5 NVQ
on 8 July 2013
This book has been a great find and was recommended by another assistant Manager in our company who has almost finished his L5, it is specifically helpful for L&M in Health and Social Care. I have used other books to underpin my findings and to research and respond appropriately to units but this one links directly to the actual questions in the NVQ and guides you through the issue. The book is well organised, separated into clear areas, colour coded and methodical in its approach. Information is easy to find, responses are clear and suggested activities and operational tasks are realistic - great for busy people who already have a lot on their plate.