I've got no problem with the lettering on the mug, and the communication from the seller to arrange personalisation was fine. But the image of the minions is actually quite blurry, nowhere near the resolution shown on the main product image on this page. The image above shows the individual hairs on the minions very clearly, whereas in reality the hairs are a faint smudge. All in all it's not worth the current asking price, and I consider the product image pretty deceptive. If it wasn't just intended as a funny Christmas present, I'd return it.