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Designing the User Interface: Strategies for Effective Human-computer Interaction Hardcover – 31 Mar 2004

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Hardcover, 31 Mar 2004
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Product details

  • Hardcover: 672 pages
  • Publisher: Addison Wesley; 4 edition (31 Mar. 2004)
  • Language: English
  • ISBN-10: 0321197860
  • ISBN-13: 978-0321197863
  • Product Dimensions: 19.1 x 3 x 23.5 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: 2,274,824 in Books (See Top 100 in Books)
  • See Complete Table of Contents

More About the Author

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Product Description

From the Back Cover

[Software Engineering / User Interface]

Ben Shneiderman & Catherine Plaisant
written in collaboration with Maxine Cohen & Steve Jacobs

Designing the User Interface: Strategies for Effective Human-Computer Interaction provides a comprehensive introduction to the dynamic field of human-computer interaction (HCI). An expanded author team brings unparalleled industry and academic experience to this latest edition. Practical techniques, research-supported design guidelines, and a multitude of current examples and figures illustrate good design principles and practices, effectively guiding readers through their first HCI design projects.

The Fifth Edition addresses the profound changes engendered by user-generated content and social media participation, which increase the need for compelling user experiences. Topics covered include:

•    Current HCI issues, with balanced emphasis on mobile devices, the Web, and desktop platforms
•    Innovations in social media and social networking
•    Strategies for enhancing quality of user-generated content
•    Universal usability, sustainable design, and societal transformation
•    Spam, privacy, security, and other contemporary challenges
•    Internationalization issues and customization of consumer electronics
•    Recent research results and innovative commercial products

The Companion Website ( includes quizzes, links, discussion questions, additional practice opportunities, and resources for both students and professors.

Visit for more information about Addison-Wesley computing books. To order any of our products, contact our customer service department at (800) 824-7799 or (201) 767-5021 outside of the U.S., or visit your campus bookstore.

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Addison-Wesley Computing
Leading Authors • Quality Products

ISBN-10:  0-321-53735-1
ISBN-13:  978-0-32153735-5
--This text refers to an out of print or unavailable edition of this title.

About the Author

Ben Shneiderman is a Professor in the Department of Computer Science, Founding Director (1983—2000) of the Human-Computer Interaction Laboratory (, and Member of the Institute for Advanced Computer Studies and the Institute for Systems Research, all at the University of Maryland at College Park. He is a Fellow of the ACM and AAAS and received the ACM CHI (Computer Human Interaction) Lifetime Achievement Award. His books, research papers, and frequent lectures have made him an international leader in this emerging discipline. For relaxation he likes biking, hiking, skiing, and travel.

Catherine Plaisant is Associate Research Scientist at the Human-Computer Interaction Laboratory of the University of Maryland Institute for Advanced Computer Studies. She earned a Doctorat d’Ingénieur degree in France in 1982 and has been conducting research in the field of human-computer interaction since then. In 1987, she joined Professor Shneiderman at the University of Maryland, where she has worked with students and members of the lab, throughout the growth of the field of human-computer interaction. Her research contributions range from focused interaction techniques to innovative visualizations validated with user studies to practical applications developed with industrial partners.


Maxine S. Cohen is a Professor in the Graduate School of Computer and Information Sciences at Nova Southeastern University in Fort Lauderdale, Florida where she teaches graduate courses in Human-Computer Interaction (HCI). Before joining NSU, she worked at IBM in the User Centered Design department. Prior to IBM, she was a faculty member in the Computer Science department, in the Watson School of Engineering at the State University of New York at Binghamton. She has been teaching and working in the HCI field for over 20 years. She received a B.A. in Mathematics from the University of Vermont, a M.S. (specialization Computer Science) and a Ph.D. (specialization Systems Science) from the State University of New York at Binghamton.


Steven M. Jacobs recently retired from the aerospace industry and is now a lecturer at Northern Arizona University, Flagstaff, Arizona. He was formerly with Northrop Grumman Mission Systems in Carson, California. Mr. Jacobs managed engineers developing user interface and web applications software for various government and commercial applications. He was also Adjunct Assistant Professor at the University of Southern California for 17 years, where he developed and taught their graduate computer science courses in user interface design and human performance engineering. He has also taught short courses in similar topics for UCLA Extension and ACM.  He received his M.S.C.S. from UCLA, B.A. in Mathematics from Monmouth University (N.J.). 

--This text refers to an out of print or unavailable edition of this title.

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1 of 1 people found the following review helpful By Marwa Alsaleh on 22 Aug. 2010
Format: Hardcover
Book is great but it is more academic that it is practical. if you are looking to read historical information about interface design and researched conducted for this reason so this book is great for you.
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Most Helpful Customer Reviews on (beta) 5 reviews
9 of 10 people found the following review helpful
The seminal HCI book 11 Jun. 2005
By Qwerty - Published on
Format: Hardcover
No other book in the field of HCI (Human-Computer Interaction) is as broad, has so many useful guidelines and is a better bibliography as Shneiderman DTUI (Designing the User Interface).

DTUI will *not* give you in-depth knowledge of every aspect of HCI, because that's an impossible task for a single book.

Instead, DTUI focuses on giving you an overview and understanding of central HCI concepts coupled with useful everyday tips, rules and guidelines.

The passionate HCI student will in DTUI also discover a comprehensive guide to the books and articles that have shaped HCI throughout the years. (Reading the HCI body of work, you will soon discover than DTUI is one of the most cited books in the field, an indication of how influential it is.)

To teachers in search of a introductionary HCI book for their classes, I strongly recommend DTUI. "Interaction design" by Jennifer Preece, et al. is another fine book that's has less theory in favor of the practical.
7 of 9 people found the following review helpful
An excellent revision 27 July 2004
By Fisher Man - Published on
Format: Hardcover
As most reviewers have noted, this is a classic and must-have book in the field of HCI. This fourth edition--newly published in March 2004--has been thoroughly revised to include much material related to the WWW. It does appear that Shneiderman took care to go through each chapter and remove less relevant material in favor of including new topics that have come up since the last edition was written.
2 of 2 people found the following review helpful
Good book 19 Feb. 2008
By Miguel Z. Trujillo - Published on
Format: Hardcover
Book is very well written, and covers all the topics necessary and with the necessary detail to grasp the concepts related to human interface design. Highly recommend this book to anyone!!
school book 22 July 2013
By Buyer of Product - Published on
Format: Hardcover Verified Purchase
used for school, purchased at a discount rate here on amazon so it was certainly worth the money and it served it's purpose.
3 of 9 people found the following review helpful
Almost nothing you couldn't find elsewhere 6 May 2009
By Kudokatz - Published on
Format: Hardcover Verified Purchase
I got this book since it was required for a UI class. I read it cover-to-cover before class started to get ahead, and was thoroughly disappointed. There are a few interesting things, but nothing a good professor won't cover in just as much detail in class (and will likely do so in a more useful, applied manner). Quite honestly, this is a boring read lacking quality information, and I have since sold the book. Compared to my love of the networking, os and compiler books, my appreciation for this book is nil. I keep Software Engineering 8 around since it is a useful resource in many ways, and even that book trumps this UI book by far. I would personally avoid buying this book if possible.
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