Best practices, practical advice, and design ideas for successful ecommerce search A glaring gap has existed in the market for a resource that offers a comprehensive, actionable design patterns and design strategies for ecommerce search—but no longer. With this invaluable book, user experience designer and user researcher Greg Nudelman shares his years of experience working on popular ecommerce sites as he tackles even the most difficult ecommerce search design problems. Nudelman helps you create highly effective and intuitive ecommerce search design solutions and he takes a unique forward–thinking look at trends such as integrating searching with browsing to create a single–finding user interface. Offers much–needed insight on how to create ecommerce search experiences that truly benefit online shoppers Juxtaposes examples of common design pitfalls against examples of highly effective ecommerce search design solutions Presents comprehensive guidance on ecommerce search design strategies for the Web, mobile phone applications, and new tablet devices Shares the author′s years of unique experience working with ecommerce from the perspective of the user’s experience Designing ecommerce Search is mandatory reading if you are interested in orchestrating successful ecommerce search strategies.
Designing Search
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From the Back Cover
They′ve found you. Now be sure they can find what they want People shop online because it′s convenient. If your search application doesn′t make it easy to find what they want to buy, they′ll go somewhere else. It′s that simple. Designing a great search experience, however, isn′t that simple. You need this book, full of UX design strategies and patterns that have been carefully developed, researched, and tested for success. Use them, and your customers will buy more, leave your store happier, and tell their friends and social networks about the positive experience they had using your site or mobile app. Don′t just add new features — create memorable, delightful search experiences Turn "no search results" pages into new sales opportunities Discover why shoppers behave as they do Use "more like this" search to help your customers make quick decisions Design intuitive search interactions using faceted search filters Use contextual mobile search to create portable ecommerce solutions Take full advantage of the unique design challenges and capabilities of tablet devices Learn from case studies that put the design concepts into practice Use novel search design patterns to trounce your competition Go to http://www.designcaffeine.com/designingsearch/ for a bonus chapter introducing designing search features for ecommerce help systems and an appendix highlighting crucial best practices!
About the Author
Greg Nudelman is the founder of DesignCaffeine, Inc., a user experience design business consultancy specializing in search, social networking, business dashboards, and process redesign for mobile and Web platforms. Widely recognized as an experience design expert, Greg has published over 30 articles and speaks regularly to audiences around the world about how to design intuitive and elegant systems that improve the quality of people′s lives while creating abundant ROI. He has led design projects for Fortune 500 companies and creative startups. Launched by Founder and Publisher PABINI GABRIEL–PETIT in November 2005, the Web magazine UXmatters provides insights and inspiration to professionals working in every aspect of user experience (UX) — from strategy to design to user research. Its authors are leading thinkers and active participants in the UX community.
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Most Helpful Customer Reviews
By Baksons
Format:Paperback|Amazon Verified Purchase
search in ecommerce is one of the most neglected areas in ecommerce. Get this book to get a lot of tips which seem obvious but a lot of sites do wrong. I hope they will get a new edition with extended sections on recommendation engines, and tablet friendly search
Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
4.5 out of 5 stars
8 reviews
5 of 5 people found the following review helpful
5.0 out of 5 stars
Just take me to the detail page already !
18 Jun 2011
By Don Young
- Published on Amazon.com
Format:Paperback|Amazon Verified Purchase
I've just finished reading Designing Search what a great book. I love shopping online, nothing beats knowing you're avoiding the drive to the mall, the irritating crowds you can sit at home listen to your favorite music and with coffee in hand get the bargain you always wanted. Well that's the theory anyway. I often find the browsing on sites confusing and so quickly turn to the search box. After all, it's search it'll work like Google right? Wrong! Just as with me by the time the average person gets to using the search function they've already given up on the site navigation so the one thing they desperately need now is a great search experience. All too often that's missing. In this book the author talks the reader through what makes a good search experience. He shows the user the major site search patterns and explains why they improve the user experience. There are contributions from some of the most highly regarded UX folk. This book will become an often reference that will time and time again provide a solution to the tricky problem of site search.
Currently Amazon isn't showing the book contents. I find this very annoying when trying to decide on a book. Take a look at the book contents, I'm sure you'll find something that's relevant to your e-commerce site right now.
Chapter 1 - Starting search from Zero: Winning strategies for no search results pages.
Chapter 2 - How shoppers search
Chapter 3 - Choosing the right search results
Chapter 4 - Balancing pogo-sticking and page relevance
Chapter 5 - Making $10,000 a pixel: Optimizing thumbnail images in search results
Chapter 6 - Best practices for ads in search results
Chapter 7 - Best practices for designing faceted search filters
Chapter 8 - Numeric Filters: Issues and best practices
Chapter 9 - Date Filters: Issues and best practices
Chapter 10 - The mystery of filtering by sorting
Chapter 11 - Designing query disambiguation solutes for online shopping
Chapter 12 - Introducing the more like this design pattern
Chapter 13 - Designing effective breadcrumbs
Chapter 14 - The brave new world of visual browsing
Chapter 15 - Designing mobile search: turning limitations into opportunities
Chapter 16 - Designing patterns for more effective mobile faceted search
Chapter 17 - Search on tablet devices: the flight of discovery
oh and just between you and me, there's a secret bonus chapter
[...]
Chapter 18 Search for ecommerce help systems
Currently Amazon isn't showing the book contents. I find this very annoying when trying to decide on a book. Take a look at the book contents, I'm sure you'll find something that's relevant to your e-commerce site right now.
Chapter 1 - Starting search from Zero: Winning strategies for no search results pages.
Chapter 2 - How shoppers search
Chapter 3 - Choosing the right search results
Chapter 4 - Balancing pogo-sticking and page relevance
Chapter 5 - Making $10,000 a pixel: Optimizing thumbnail images in search results
Chapter 6 - Best practices for ads in search results
Chapter 7 - Best practices for designing faceted search filters
Chapter 8 - Numeric Filters: Issues and best practices
Chapter 9 - Date Filters: Issues and best practices
Chapter 10 - The mystery of filtering by sorting
Chapter 11 - Designing query disambiguation solutes for online shopping
Chapter 12 - Introducing the more like this design pattern
Chapter 13 - Designing effective breadcrumbs
Chapter 14 - The brave new world of visual browsing
Chapter 15 - Designing mobile search: turning limitations into opportunities
Chapter 16 - Designing patterns for more effective mobile faceted search
Chapter 17 - Search on tablet devices: the flight of discovery
oh and just between you and me, there's a secret bonus chapter
[...]
Chapter 18 Search for ecommerce help systems
1 of 1 people found the following review helpful
5.0 out of 5 stars
Essential for all web & software designers
25 Jun 2012
By Nathanael Boehm
- Published on Amazon.com
Format:Paperback
This is THE book on designing search for websites and software that designers should own. Comprehensive, well-researched and illustrated with lots of examples. Even touches on Augmented Reality and Near-Field Computing which I don't imagine getting to play with for a few years yet. Personalised search, social search, mobile search, recommendation systems ... it's all here.
1 of 1 people found the following review helpful
5.0 out of 5 stars
excellent analysis
16 April 2012
By wary consumer
- Published on Amazon.com
Format:Paperback|Amazon Verified Purchase
Points out the good and bad ideas that o.e may ha ve not noticed otherwise. Excellent design patternsand a good explanation of design patterns
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4.5 out of 5 stars
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