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Design for Trustworthy Software: Tools, Techniques, and Methodology of Developing Robust Software [Hardcover]

Bijay K. Jayaswal , Peter C. Patton


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Book Description

31 Aug 2006 0131872508 978-0131872509 1
ASQ 2007 CROSBY MEDAL WINNER!


 

An Integrated Technology for Delivering Better Software—Cheaper and Faster!

 

This book presents an integrated technology, Design for Trustworthy Software (DFTS), to address software quality issues upstream such that the goal of software quality becomes that of preventing bugs in implementation rather than finding and eliminating them during and after implementation. The thrust of the technology is that major quality deployments take place before a single line of code is written!

 

This customer-oriented integrated technology can help deliver breakthrough results in cost, quality, and delivery schedule thus meeting and exceeding customer expectations. The authors describe the principles behind the technology as well as their applications to actual software design problems. They present illustrative case studies covering various aspects of DFTS technology including CoSQ, AHP, TRIZ, FMEA, QFD, and Taguchi Methods and provide ample questions and exercises to test the readers understanding of the material in addition to detailed examples of the applications of the technology.

 

The book can be used to impart organization-wide learning including training for DFTS Black Belts and Master Black Belts. It helps you gain rapid mastery, so you can deploy DFTS Technology quickly and successfully.

Learn how to

 

•    Plan, build, maintain, and improve your trustworthy software development system

•    Adapt best practices of quality, leadership, learning, and management for the unique software development milieu

•    Listen to the customer’s voice, then guide user expectations to realizable, reliable software products

•    Refocus on customer-centered issues such as reliability, dependability, availability, and upgradeability

•    Encourage greater design creativity and innovation

•    Validate, verify, test, evaluate, integrate, and maintain software for trustworthiness

•    Analyze the financial impact of software quality

•    Prepare your leadership and infrastructure for DFTS

 

Design for Trustworthy Software will help you improve quality whether you develop in-house, outsource, consult, or provide support. It offers breakthrough solutions for the entire spectrum of software and quality professionals—from developers to project leaders, chief software architects to customers.


The American Society for Quality (ASQ) is the world's leading authority on quality which provides a community that advances learning, quality improvement, and knowledge exchange to improve business results, and to create better workplaces and communities worldwide. The Crosby Medal is presented to the individual who has authored a distinguished book contributing significantly to the extension of the philosophy and application of the principles, methods, or techniques of quality management.

 

Bijay K. Jayaswal, CEO of Agilenty Consulting Group, has held senior executive positions and consulted on quality and strategy for 25 years. His expertise includes value engineering, process improvement, and product development. He has directed MBA and Advanced Management programs, and helped to introduce enterprise-wide reengineering and Six Sigma initiatives.

 

Dr. Peter C. Patton, Chairman of Agilenty Consulting Group, is Professor of Quantitative Methods and Computer Science at the University of St. Thomas. He served as CIO of the University of Pennsylvania and CTO at Lawson Software, and has been involved with software development since 1955.


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From the Back Cover

ASQ 2007 CROSBY MEDAL WINNER!


 

An Integrated Technology for Delivering Better Software—Cheaper and Faster!

 

This book presents an integrated technology, Design for Trustworthy Software (DFTS), to address software quality issues upstream such that the goal of software quality becomes that of preventing bugs in implementation rather than finding and eliminating them during and after implementation. The thrust of the technology is that major quality deployments take place before a single line of code is written!

 

This customer-oriented integrated technology can help deliver breakthrough results in cost, quality, and delivery schedule thus meeting and exceeding customer expectations. The authors describe the principles behind the technology as well as their applications to actual software design problems. They present illustrative case studies covering various aspects of DFTS technology including CoSQ, AHP, TRIZ, FMEA, QFD, and Taguchi Methods and provide ample questions and exercises to test the readers understanding of the material in addition to detailed examples of the applications of the technology.

 

The book can be used to impart organization-wide learning including training for DFTS Black Belts and Master Black Belts. It helps you gain rapid mastery, so you can deploy DFTS Technology quickly and successfully.

Learn how to

 

•    Plan, build, maintain, and improve your trustworthy software development system

•    Adapt best practices of quality, leadership, learning, and management for the unique software development milieu

•    Listen to the customer’s voice, then guide user expectations to realizable, reliable software products

•    Refocus on customer-centered issues such as reliability, dependability, availability, and upgradeability

•    Encourage greater design creativity and innovation

•    Validate, verify, test, evaluate, integrate, and maintain software for trustworthiness

•    Analyze the financial impact of software quality

•    Prepare your leadership and infrastructure for DFTS

 

Design for Trustworthy Software will help you improve quality whether you develop in-house, outsource, consult, or provide support. It offers breakthrough solutions for the entire spectrum of software and quality professionals—from developers to project leaders, chief software architects to customers.


The American Society for Quality (ASQ) is the world's leading authority on quality which provides a community that advances learning, quality improvement, and knowledge exchange to improve business results, and to create better workplaces and communities worldwide. The Crosby Medal is presented to the individual who has authored a distinguished book contributing significantly to the extension of the philosophy and application of the principles, methods, or techniques of quality management.

 

Bijay K. Jayaswal, CEO of Agilenty Consulting Group, has held senior executive positions and consulted on quality and strategy for 25 years. His expertise includes value engineering, process improvement, and product development. He has directed MBA and Advanced Management programs, and helped to introduce enterprise-wide reengineering and Six Sigma initiatives.

 

Dr. Peter C. Patton, Chairman of Agilenty Consulting Group, is Professor of Quantitative Methods and Computer Science at the University of St. Thomas. He served as CIO of the University of Pennsylvania and CTO at Lawson Software, and has been involved with software development since 1955.

About the Author

Bijay K. Jayaswal holds a B.Eng. (Hons.) degree in electrical engineering from the Birla Institute of Technology and Science, Pilani, India, and an MBA and a master’s degree in electrical engineering from Aston University in England. He is the CEO of Agilenty Consulting Group, LLC. He has held senior executive positions and has consulted in quality and strategy for the last 25 years. His consulting and research interests include value engineering, process improvement, and product development. He has taught engineering and management at the University of Mauritius and California State University, Chico and has directed MBA and Advanced Management programs. He has helped introduce corporate-wide initiatives in reengineering, Six Sigma, and Design for Six Sigma and has worked with senior executive teams to implement such initiatives. He can be contacted at bijay.jayaswal@agilenty.com.

 

Dr. Peter C. Patton is Professor of Quantitative Methods and Computer Science at the University of St. Thomas, St. Paul, Minnesota. He also is Chairman of Agilenty Consulting Group. He has taught at the Universities of Minnesota, Paris, and Stuttgart and has held the position of Chief Information Officer at the University of Pennsylvania. He has engineering and mathematics degrees from Harvard, Kansas, and Stuttgart. He was Chief Technologist at Lawson Software from 1996 to 2002. He was Lawson’s representative on the Technical Advisory Committee of IBM’s SanFrancisco™ Java Framework project. He has been involved in computer hardware and software development since 1955. He can be contacted at peter.patton@agilenty.com.

 


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Customer Reviews

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Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com: 5.0 out of 5 stars  6 reviews
5 of 5 people found the following review helpful
5.0 out of 5 stars A complete treatment for designing large software systems 28 Oct 2006
By Tim Korb - Published on Amazon.com
Format:Hardcover
This thoroughly researched book begins with an excellent summary of the state of software development methodologies. It provides a useful description of the important strategies, life-cycle models, and process improvement methodologies. The theme of the book comes from applying Taguchi Methods to software development. This approach to trustworthy software shifts effort "upstream" from testing to design: Build software right in the first place rather than waiting for a huge quality assurance department (or worse yet, customers) to find the bugs for you. Several chapters provide detail on how to apply these principles to large scale software systems.

The authors have pulled together material from an impressive set of resources into one, admittedly lengthy, book. The shear number of methodologies (including corresponding acronyms!) contained in this volume is staggering. The chapter endnotes document these sources and web references give many pointers for additional information. They also include several case studies written by practioners who have used the methodologies described in the book.
4 of 4 people found the following review helpful
5.0 out of 5 stars Classrooms in particular will find it excellent. 7 Nov 2006
By Midwest Book Review - Published on Amazon.com
Format:Hardcover
College-level students of quality assurance will welcome this integrated approach to software quality issues, which tells how to prevent bugs in implementation rather than discovering them after. Case examples of DFTS technology include FMEA, QFD and more, and provide a blend of theory, applications, and exercises designed to test student knowledge. Classrooms in particular will find it excellent. Its authors are a CEO of a quality assurance company and a chairman of a consulting group, and professor.

Diane C. Donovan

California Bookwatch
2 of 2 people found the following review helpful
5.0 out of 5 stars Excellent book on the subject 23 Mar 2007
By Ashweni Sahni - Published on Amazon.com
Format:Hardcover
Design for Trustworthy Software is an excellent book for developing robust software designs. The book explains very well the principles and methodologies that can help in developing of software with emphasis on prevention rather than corrective action.Professionals have been looking for a good book which can describe and help them in the reliability side of the software. This book just does that.

I particularly like Part II-Tools and Techniques of Design for Trustworthy Software. Although these tools and techniques are well known

and applied for a long time on the hardware side, their application for software is very well rxplained here. The book is excellently organized for students and beginning practitioners. In each chapter key points are are braught out at the end to confirm the understanding and then the exercises and questions challenge that understanding.

The authors have demonstrated their knowledge of wide array of concepts and principles.At the same time, their keen grasp of those concepts and princples is clearly evident.

I will strongly recommend this book for the students of the subject as well as professionals who are working to achieve robust software designs.

ASH SAHNI

PRESIDENT,ASH AND ASSOCIATES

International Consultants in Quality and Compliance Management
1 of 1 people found the following review helpful
5.0 out of 5 stars Well-written book - good balance of theory and practice 27 Mar 2007
By K. P. Parboteeah - Published on Amazon.com
Format:Hardcover
This book does justice to the many issues facing any corporation today when designing their software. It has a balanced blend of theory and practice. While it can be used very easily in a college classroom, it is also well-suited for a more practitioner oriented audience. Practicing managers will find the chapters and corresponding steps very useful as they try to design and implement higher quality software.

My favorite chapter was chapter 5. This chapter presents a very clear list of steps that need to be addressed when designing trustworthy software. The authors do a great job integrating the various literatures on management of change. The implementation steps would probably apply to many more change issues in organizations - showing the versatile nature of the book.

Great text!
5.0 out of 5 stars Excellent Look at QA for Software 2 Jun 2014
By Anonymous Customer - Published on Amazon.com
Format:Paperback|Verified Purchase
Software generally has a quick and dirty approach to development, since it usually is considered more fluid than physical products and so it follows that modifications can be made in an ad hoc basis. Since the bar was set pretty low historically, bugs are frequently tolerated; we can all agree that this is absolutely terrible practice. This book aims to turn that attitude around, employing real engineering practices to software construction. It hits on many of the really terrible decisions you have made (or likely will make) and shows you a better way to do things. You didn't think you could skate by with an 'engineer' in your job title and not have to answer for your work, did you?

Personally, I think this should be mandatory reading in any computer science or engineering discipline. While I took Dr. Patton's course as a graduate student (so I'm slightly biased in favor of this book), it can be understood by anyone with introductory knowledge of software engineering practices and would be appropriate for a senior specializing in software engineering, a grad student in an engineering management program, or a practitioner in larger scale software projects. I'd recommend having access to Excel to be able to properly practice most of the quantitative work, but if you either love matrix algebra and hand-calculated statistics and/or hate yourself, that's not required.
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