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Design Driven Innovation: Changing the Rules of Competition by Radically Innovating What Things Mean (Pocket Mentor) [Hardcover]

Roberto Verganti
4.0 out of 5 stars  See all reviews (4 customer reviews)
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Book Description

1 Aug 2009 1422124827 978-1422124826
Until now, the literature on innovation has focused either on radical innovation pushed by technology or incremental innovation pulled by the market. In Design-Driven Innovation: How to Compete by Radically Innovating What Things Means, Roberto Verganti introduces a third strategy, a radical shift in perspective that introduces a bold new way of competing. Design-driven innovations do not come from the market; they create new markets. They don't push new technologies; they push new meanings.

It's about having a vision, and taking that vision to your customers. Think of game-changers like Nintendo's Wii or Apple's iPod. They overturned our understanding of what a video game means and how we listen to music. Customers had not asked for these new meanings, but once they experienced them, it was love at first sight.

But where does the vision come from? With fascinating examples from leading European and American companies, Verganti shows that for truly breakthrough products and services, we must look beyond customers and users to those he calls "interpreters" - the experts who deeply understand and shape the markets they work in.

Design-Driven Innovation offers a provocative new view of innovation thinking and practice.


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Design Driven Innovation: Changing the Rules of Competition by Radically Innovating What Things Mean (Pocket Mentor) + Change by Design: How Design Thinking Creates New Alternatives for Business and Society: How Design Thinking Can Transform Organizations and Inspire Innovation + Design of Business: Why Design Thinking is the Next Competitive Advantage
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Product details

  • Hardcover: 288 pages
  • Publisher: Harvard Business School Press (1 Aug 2009)
  • Language: English
  • ISBN-10: 1422124827
  • ISBN-13: 978-1422124826
  • Product Dimensions: 16 x 2.9 x 24.3 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Bestsellers Rank: 146,644 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Review

One of the Design Primers for Businesspeople. Eschewing the received wisdom that the customer is always right, Politecnico di Milano professor Verganti focuses on game-changing designs that up-end expectations and create entirely new markets... Verganti also includes a useful section on how executives can attempt to instigate their own programs of radical innovation. One of the Best Innovation and Design Books of 2009. - BusinessWeek, December 16, 2009
How should a company devise new meanings and create the designs to embody them? Mr. Verganti suggests that companies form relationships with "interpreters"--individuals and organizations looking at settings similar to the one in which the company's products would be used. For Mr. Verganti, it might be said, if life imitates art, corporate life should imitate the making of art. - The Wall Street Journal, October 9, 2009
If you follow Mr. Verganti's advice, it may take a while, but your competition will be left wondering howe

From the Back Cover


Roberto Verganti’s fascinating analysis will stimulate all thoughtful business readers, students, and practitioners alike. This passionate and keenly observed book offers a valuable and provocative new view, and will be a fundamental reference for all those interested in design and determined to pursue innovation as a driving factor in their profession. -- Luca di Montezemolo, Chairman Ferrari S.p.A. and Fiat S.p.A.

Every manager interested in innovation should read this book. The perspectives it provides will make a crucial difference to managers in the twenty-first century. -- Marco Iansiti, David Sarnoff Professor of Business Administration, Harvard Business School; coauthor of The Keystone Advantage

Verganti shares powerful insights into both the process and value of design-driven innovation, to the benefit of business leaders and, ultimately, the customers we serve. -- Brian C. Walker, President and CEO, Herman Miller Inc.

Can design save the world? No, but it can definitely help make it better, especially if integrated within the systems that already have direct impact on the economy and on policy making. Roberto Verganti belongs to a small group of enthusiastic experts and interpreters that have set out to explain the culture of design to the powerful but unaware, so that they can appreciate its full potential. -- Paola Antonelli, Senior Curator, Architecture and Design, The Museum of Modern Art

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Most Helpful Customer Reviews
2 of 2 people found the following review helpful
Format:Hardcover
Very good book on innovating in the culture space, showing how this isn't optional for radical change.

For anyone who wants to understand how to innovate in immeasurables that motivate consumers, the right brain stuff that business has found it hard to interact with. We're well into the experience age, now the challenge is to build on that by acknowledging the cultural context of everything.

It's largely targeted at traditional senior business types and attempts to shift the mindset away from technology innovation alone and towards meaning innovation being the driver, and highlights how this comes from cultural cues/discourse etc. It shows how radical innovation takes cultural leadership (meaning leadership), something a step on from user-centerdness.

There is a lot of affinity with what Verganti covers and the discipline of Semiotics although he doesn't mention it by name.

Two strong strands in the 'how' are building relational networks with culture leaders, 'interpreters', and how all business people are 'people' and therefore have their own cultural standpoint from which to enter the design discourse.

A very timely book on how to get there (design driven innovation) from here (traditional business practice).
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1 of 1 people found the following review helpful
3.0 out of 5 stars Using Design as a key Strategic Component! 15 Mar 2010
By A Customer
Format:Hardcover
If interested in innovation, this is not a book to miss - Verganti indeed show proof of a new and emerging trend in todays market, the need to both follow a inside-out and outside-in perspective in your strategic decision-making.

Recently, companies have been fixated on the market and consumers as drivers of company innovation (User-driven innovation) however, in opposition to that, Verganti presents both practical and academic evidence of the fact that "the masses" might not be the best place to gather inspiration for the future radical steps (A claim which I find true but has caused heavy discussions).

Although speaking very much in favour on this approach - which I consider relevant for companies stuck in a red sea, or that wish to ensure a continuous and on the edge innovation market position - the authour actually acknowledge this fact, as he argue that design-driven innovation is a strategy adaptable for almost every industry (yet, some more relevant than others).

It is thus an interesting and insightful book which can be of valuable inspiration for both company leaders as well as managers - providing tools for selecting and engaging in the appropriate way with the relevant context (being internal or external).
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3 of 4 people found the following review helpful
By Robert Morris TOP 100 REVIEWER
Format:Hardcover
Does design drive innovation or does innovation drive design. The answer is "Yes." The success of each approach depends almost entirely on what Roberto Verganti characterizes as "radical research" and those who either conduct it or support those who do. In his introductory Letter to the Reader, Verganti explains that this is a book on management. More specifically, "it's about how to manage innovation that customers do not expect but eventually love. It shows how executives can realize an innovation strategy that leads to products and services that have a radical new meaning: those that convey a completely new reason for customers to buy them. Their meanings are so distinct from those that dominate the market that they might take people by surprise, but they are so inevitable that they convert people and make them passionate." Or what Ben McConnell and Jackie Huba describe as "customer evangelists."

Verganti calls this strategy "design-driven innovation" because design, in its etymological sense, means "making sense of things." Therefore, think of design-driven innovation as the R&D process for meanings. This book shows "how companies can manage this process to radically overturn dominant meanings in an industry before their competitors so and therefore rule the competitors." Throughout his lively narrative, Verganti responds to questions such as these:

1. How to innovate by making sense of things?

2. How to integrate design-driven innovation with an organization's strategy?

3. How to initiative and then sustain productive interplay between "technology-push" and design-driven innovation?

4. Why do some companies invest in design-driven innovation and others don't?
... Read more ›
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3.0 out of 5 stars Great central insight, but quite a rambling book 25 Mar 2013
Format:Kindle Edition
The central insight from Verganti is that User Centred design is not an elixir for all big design and innovation challenges and that outside of what users tell you, we must reinvent the meaning of products, rather then simply improve their design within the boundaries of their current meaning to consumers.

However having made this point very well he spends the second half of the book in quite a rambling and uninteresting discussion of implementing this within a team and company.

Well worth a read for that central insight
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