This is a great pc. Bought from Sam Computers, who I highly recommend as any queries you have they respond within hours - yes hours, not days! Arrived with all software installed and ready to go. Bought especially because my main use for a pc is Microsoft Office. I am not interested in all the gismos if the basics are not there, which is why I have returned to a tabletop computer from a laptop as the suppliers are getting so carried away with all the add-ons they seem to have forgotten why pc's were initially invented. I need a computer that works for me - not a play thing - and this does the job just fine.