My wife ordered and paid over a £100 for the IBM Wi Fi reconditioned unit. What she got was this. Dell not IBM, skeleton Dell Keyboard, Dell Box. Apart that and the discrepancy of advertising one unit for over £100 and sending something for £70 no real complaints. It was for me and I prefer the Dell. The installation is basic and missing 117 basic security updates so unless you know IT and turning on the automatic updates plus the Adobe issues and teething troubles with WiFi ... I do have 30 years in IT from CP/M days so I know what I am talking about but the machine is good so far, with no trouble so I let the Supplier pocket the difference as the machine sent is only a year old and I have spare keyboards and mice so not worth the hassle of sending it back and demanding an IBM. Unit is good but I wonder how many more are ordering an IBM and getting this which is £30 cheaper.