- Paperback: 208 pages
- Publisher: Michael O'Mara Books (10 Sept. 2008)
- Language: English
- ISBN-10: 1843172968
- ISBN-13: 978-1843172963
- Product Dimensions: 12.7 x 1.8 x 20.3 cm
- Average Customer Review: 4.3 out of 5 stars See all reviews (20 customer reviews)
- Amazon Bestsellers Rank: 40,279 in Books (See Top 100 in Books)
Dear Customer Services: Letters from the World's Most Troublesome Shopper Paperback – Large Print, 10 Sep 2008
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More About the Author
Before they took him away he wrote scripts for Les Dawson, The Two Ronnies, Morecambe and Wise, Alas Smith and Jones, Not the Nine O'Clock News, Ken Dodd, Roy Hudd, and several others. He also wrote the award-winning BBC radio series Star Terk Two. He now writes humorous books, eighteen thus far with no signs of letting up. Three of them, Stairlift to Heaven, Dear Coca-Cola and Dear Air 2000 were in the top ten of the Kindle Best Sellers list at the same time.
Born in New Mills, Derbyshire, England in 1938, he still lives there with his wife Delma and his mistress Divine Bottom (in his dreams).
`This book should carry a government health warning - readers could very well die laughing.' -- Rory McGrath
`An extremely funny book - especially for those of us who dream of taking revenge on Customer "Service" officers. Now Terry Ravenscroft has done it for us.'
-- Andy Hamilton
`Customer Services beware - Terry Ravenscroft is on the letter-writing warpath again. So funny.'
-- June Whitfield
About the Author
Terry Ravenscroft is a scriptwriter. He has written for Les Dawson, The Two Ronnies, Morcambe and Wise, Alas Smith and Jones, Not The Nine O'Clock News, Dave Allen, Ken Dodd, Roy Hudd, Hale and Pace and many others. He also wrote many episodes of Terry and June and the award-winning Star Terk Two
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Top Customer Reviews
Yes, there were connections between the letters, references and similar themes, but the feeling I got after reading this book is that Ravenscroft (Mr) is the latter. In that sense it's less satisfying that Robin Cooper's Timewaster Letters, where we see a character emerge and develop with each new letter. You could imagine a personality behind each letter and how they fitted into the writer's world. I didn't get that with Terry Ravenscroft.
Also, unlike Cooper, Ravenscroft is often quite aggressive in his letters. He often chides his correspondent for not replying soon enough or demands free vouchers or samples from them. He is also quite often rude, talking about his sex life and intimate health problems such as his "anal pain".
Another thing about this book I didn't like is that it gets a bit boring after a while because he writes mostly to food manufacturers and supermarkets. There are only so many interesting angles you can come at them from and he explored most of them in the first dozen or so letters, which meant that the rest seemed a bit recycled.
I don't know why, but I only laughed at the last few letters in the book. I smiled at a few others earlier on. I only paid half price which seems about right. This is a good book to pick up to read only a few letters at a time.
The lengths he goes to to wind the companies up are brilliant.
A very funny read.
YOU CAN ALSO TAKE SOME TIPS FOR WRITTING YOUR OWN SERIOUS COMPLAINT LETTERS. -WELL WORTH THE PRICE FOR THE LAUGH YOU GET -AFTER ALL ITS THE SAME AS A TRASHY MAGAZINE NOWDAYS
CAN YOU WRITE SOME MORE PLEASE MR RAVESCROFT
Most Recent Customer Reviews
found it very witty made me laugh out loud, wish it had been a bit longer read it in one afternoonPublished on 3 Jun. 2013 by Jayne Wise
This is very funny indeed, and anyone that disagrees, well maybe they've had a sense of humour bypass. Read morePublished on 8 May 2010 by Jack Hobartson
Very amusing and easy to read. Another great book on the subject is Secret Service: Licence to Thrill Your Customers it is very thought-provoking and inspirational. Read morePublished on 25 Sept. 2009 by Roni