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Dear Customer Services: Letters From the World's Most Troublesome Shopper [Large Print] [Paperback]

Terry Ravenscroft
4.2 out of 5 stars  See all reviews (17 customer reviews)
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Book Description

9 Oct 2008
Terry Ravenscroft is back, putting pen to paper once more, and this time he's taking on the major food and drink corporations. No one is safe as Terry targets companies from Kellogg's and Ryvita to Mars, Heinz and Cadbury with his irritating epistles. Terry tackles everything from quality and pricing to taste and advertising campaigns, quizzing companies like Ferrero about why it's impossible to 'feel the nuts' in Nutella spread 'despite going through it with a fine tooth comb'. Combining the author's trademark humour with a sly nod at the megalomania of global corporations, Dear Customer Services is a letters book with a difference, giving everyone who's ever had a reason to dislike the big companies a big laugh at their expense!

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Dear Customer Services: Letters From the World's Most Troublesome Shopper + The Timewaster Letters + Return Of The Timewaster Letters
Price For All Three: 17.74

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Product details

  • Paperback: 208 pages
  • Publisher: Michael O'Mara (9 Oct 2008)
  • Language: English
  • ISBN-10: 1843172968
  • ISBN-13: 978-1843172963
  • Product Dimensions: 1.8 x 12.8 x 19.3 cm
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (17 customer reviews)
  • Amazon Bestsellers Rank: 34,067 in Books (See Top 100 in Books)

More About the Author

The day after Terry Ravenscroft threw in his mundane factory job to become a television comedy scriptwriter he was involved in a car accident which left him unable to turn his head. Since then he has never looked back.
Before they took him away he wrote scripts for Les Dawson, The Two Ronnies, Morecambe and Wise, Alas Smith and Jones, Not the Nine O'Clock News, Ken Dodd, Roy Hudd, and several others. He also wrote the award-winning BBC radio series Star Terk Two. He now writes humorous books, fifteen thus far with no signs of letting up.
Born in New Mills, Derbyshire, in 1938, he still lives there with his wife Delma and his mistress Divine Bottom (in his dreams).

Product Description

Review

`This book should carry a government health warning - readers could very well die laughing.' -- Rory McGrath

`An extremely funny book - especially for those of us who dream of taking revenge on Customer "Service" officers. Now Terry Ravenscroft has done it for us.'
-- Andy Hamilton

`Customer Services beware - Terry Ravenscroft is on the letter-writing warpath again. So funny.'
-- June Whitfield

About the Author

Terry Ravenscroft is a TV?scriptwriter with years of experience writing for some of comedy's biggest names. He is the author of Air Mail and has his own website at www.topcomedy.co.uk.

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Customer Reviews

Most Helpful Customer Reviews
1 of 1 people found the following review helpful
1.0 out of 5 stars Repetitive and dull - not for me 4 April 2013
Format:Paperback|Verified Purchase
The first couple of letters are good, but after that it becomes really boring and so repetitive and I didn't even finish this book in the endl. I bought this as I had read that is was better than The Internet Is A Playground and I'll Go Home Then, It's Warm And Has Chairs by David Thorne which have me in tears in laughter, but I do not agree at all with those reviews unfortunately. I would not recommend - buy a David Thorne book instead
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21 of 27 people found the following review helpful
3.0 out of 5 stars Not as funny as Robin Cooper 31 Dec 2008
By SAP VINE VOICE
Format:Paperback
Who is Terry Ravenscroft? Is he a 68-year-old lorry-driver with small children or is he just a prank letter-writer who assumes a new identity for each new missive? That's a question I found myself coming back to again and again throughout this collection of letters.

Yes, there were connections between the letters, references and similar themes, but the feeling I got after reading this book is that Ravenscroft (Mr) is the latter. In that sense it's less satisfying that Robin Cooper's Timewaster Letters, where we see a character emerge and develop with each new letter. You could imagine a personality behind each letter and how they fitted into the writer's world. I didn't get that with Terry Ravenscroft.

Also, unlike Cooper, Ravenscroft is often quite aggressive in his letters. He often chides his correspondent for not replying soon enough or demands free vouchers or samples from them. He is also quite often rude, talking about his sex life and intimate health problems such as his "anal pain".

Another thing about this book I didn't like is that it gets a bit boring after a while because he writes mostly to food manufacturers and supermarkets. There are only so many interesting angles you can come at them from and he explored most of them in the first dozen or so letters, which meant that the rest seemed a bit recycled.

I don't know why, but I only laughed at the last few letters in the book. I smiled at a few others earlier on. I only paid half price which seems about right. This is a good book to pick up to read only a few letters at a time.
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5.0 out of 5 stars So funny 7 Mar 2014
Format:Paperback|Verified Purchase
A really good read, Wish I had the nerve/sense to write some of those letters. Very amusing and good value.
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5.0 out of 5 stars Bought as Gift 19 Sep 2013
By Jan
Format:Paperback|Verified Purchase
This book was sent promptly, was good value for money and just what was wanted for Christmas by the person concerned.
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5.0 out of 5 stars Hahah! 4 Mar 2013
Format:Paperback|Verified Purchase
This writer has too much time on his hands and an excellent sense of humour.

The lengths he goes to to wind the companies up are brilliant.

A very funny read.
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2 of 3 people found the following review helpful
5.0 out of 5 stars do not read this in public 4 Mar 2012
By John
Format:Paperback
Read this book some time ago and found myself looking for short stories to read on the recent plane ride I have just taken,I laughed so much I think I was disturbing some of the other passengers. In fact I may have given Terry another follower as the bloke next to me asked what I was reading that was so funny so I let him read a couple of the letters, cannot for the life of me think of how he keeps thinking these things up.
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1 of 2 people found the following review helpful
5.0 out of 5 stars WHAT A GENIUS NUTTER 8 Oct 2010
Format:Paperback|Verified Purchase
THE ONLY PROBLEM WITH THIS BOOK IS ITS TOO SHORT -I READ IT IN ONE GO. ALSO GET HIS AIRMAIL BOOK AS ITS JUST AS FUNNY. YOU WILL FIND IT FUNNIER IF YOU ARE A SWITCHED ON CLEVER PERSON AS YOU GET HIS POINT OF THE LETTERS.
YOU CAN ALSO TAKE SOME TIPS FOR WRITTING YOUR OWN SERIOUS COMPLAINT LETTERS. -WELL WORTH THE PRICE FOR THE LAUGH YOU GET -AFTER ALL ITS THE SAME AS A TRASHY MAGAZINE NOWDAYS
.
CAN YOU WRITE SOME MORE PLEASE MR RAVESCROFT
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1 of 2 people found the following review helpful
5.0 out of 5 stars This is a book you certainly won't regret buying. 6 April 2009
By J. Lamb
Format:Paperback
I thoroughly enjoyed this book. There are reviews which say that this wasn't as good as Robin Cooper's The Timewaster Letters, but to be honest, I think it's the other way round. I laughed and laughed and laughed while reading this, while Robin Coopers made me chuckle every now and then. I would recommend this book to anyone.
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