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Dear Customer Services: Letters from the World's Most Troublesome Shopper
 
 
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Dear Customer Services: Letters from the World's Most Troublesome Shopper [Paperback]

Terry Ravenscroft
4.2 out of 5 stars  See all reviews (12 customer reviews)
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Product details

  • Paperback: 208 pages
  • Publisher: Michael O'Mara Books (9 Oct 2008)
  • Language English
  • ISBN-10: 1843172968
  • ISBN-13: 978-1843172963
  • Product Dimensions: 19.6 x 13 x 1.8 cm
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (12 customer reviews)
  • Amazon Bestsellers Rank: 57,540 in Books (See Top 100 in Books)

More About the Author

Terry Ravenscroft
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Product Description

Rory McGrath

`This book should carry a government health warning - readers could very well die laughing.'

June Whitfield

`Customer Services beware - Terry Ravenscroft is on the letter-writing warpath again. So funny.'

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Customer Reviews

Most Helpful Customer Reviews
By John
Format:Paperback
Read this book some time ago and found myself looking for short stories to read on the recent plane ride I have just taken,I laughed so much I think I was disturbing some of the other passengers. In fact I may have given Terry another follower as the bloke next to me asked what I was reading that was so funny so I let him read a couple of the letters, cannot for the life of me think of how he keeps thinking these things up.
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17 of 23 people found the following review helpful
By SAP VINE™ VOICE
Format:Paperback
Who is Terry Ravenscroft? Is he a 68-year-old lorry-driver with small children or is he just a prank letter-writer who assumes a new identity for each new missive? That's a question I found myself coming back to again and again throughout this collection of letters.

Yes, there were connections between the letters, references and similar themes, but the feeling I got after reading this book is that Ravenscroft (Mr) is the latter. In that sense it's less satisfying that Robin Cooper's Timewaster Letters, where we see a character emerge and develop with each new letter. You could imagine a personality behind each letter and how they fitted into the writer's world. I didn't get that with Terry Ravenscroft.

Also, unlike Cooper, Ravenscroft is often quite aggressive in his letters. He often chides his correspondent for not replying soon enough or demands free vouchers or samples from them. He is also quite often rude, talking about his sex life and intimate health problems such as his "anal pain".

Another thing about this book I didn't like is that it gets a bit boring after a while because he writes mostly to food manufacturers and supermarkets. There are only so many interesting angles you can come at them from and he explored most of them in the first dozen or so letters, which meant that the rest seemed a bit recycled.

I don't know why, but I only laughed at the last few letters in the book. I smiled at a few others earlier on. I only paid half price which seems about right. This is a good book to pick up to read only a few letters at a time.
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3 of 5 people found the following review helpful
As Funny As Ever! 1 Jan 2009
Format:Paperback
I was looking forward to Dear Customer Services as I had previously read Terry Ravenscroft's Air Mail and Football Crazy - incidentally the latter of which is quite the funniest novel I have ever read and would I am sure be enjoyed by anyone regardless of whether they like football or not - and I was not disappointed. Mr Ravenscroft's latest effort is a laugh from first page, where he berates the makers of Nutella for the lack of nuts in their product, to the last page where he complains to Knorr about the staining quality of the Ragu For Kids, when he ends up with stained kids. In between there is the request to Jacobs Club biscuits, from and invalid society of which he is the chairman, to bring out a Jacobs Club Foot biscuit to mark their centenary celebrations. Mind boggling entertainment.
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Most Recent Customer Reviews
WHAT A GENIUS NUTTER
THE ONLY PROBLEM WITH THIS BOOK IS ITS TOO SHORT -I READ IT IN ONE GO. ALSO GET HIS AIRMAIL BOOK AS ITS JUST AS FUNNY. Read more
Published 19 months ago by Richard Davros Godfrey
A genius at work!
This is very funny indeed, and anyone that disagrees, well maybe they've had a sense of humour bypass. Read more
Published on 8 May 2010 by Jack Hobartson
Excellent
Very amusing and easy to read. Another great book on the subject is Secret Service: Licence to Thrill Your Customers it is very thought-provoking and inspirational. Read more
Published on 25 Sep 2009 by Lidy Benton
Been there, done that.
Oh, dear. How many more of these tiresome spoof letters books must we endure? It was all done so much better several years before in the seminal, 'A Stream Of Tritt'. Read more
Published on 16 April 2009 by Ralph Tritt
This is a book you certainly won't regret buying.
I thoroughly enjoyed this book. There are reviews which say that this wasn't as good as Robin Cooper's The Timewaster Letters, but to be honest, I think it's the other way round. Read more
Published on 6 April 2009 by J. Lamb
Worth reading
Again, not as good as Robin Cooper but still some fine ideas here. He certainly would be annoying to deal with, but I got quite a few chuckles here and there. Read more
Published on 11 Mar 2009 by CJ
A very funny read
This is an excellent read; the pen certainly is mightier than the sword. I kept laughing out load and worried that the neighbours thought I had lost it! Read more
Published on 2 Jan 2009 by A. D. Weavers
Laughed so much people looked at me strangely!
Laughed so much people looked at me strangely on the train! One of the funniest books I have read in years! Please buy this as I am sure you too will be in stitches. Read more
Published on 14 Oct 2008 by Martin K. Davies
well and truly serviced!
Just about the funniest thing I have ever read. Even funnier than Air Mail. Took it on holiday and began reading it on the plane. Read more
Published on 11 Oct 2008 by Mrs. K. Chesworth
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