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Dear Customer Services: Letters from the World's Most Troublesome Shopper [Large Print] [Paperback]

Mr Terry Ravenscroft
4.1 out of 5 stars  See all reviews (14 customer reviews)
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Book Description

10 Sep 2008
This collection of hilarious correspondence will give anyone that's ever had cause to dislike the big companies a big laugh at their expense.

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Dear Customer Services: Letters from the World's Most Troublesome Shopper + The Timewaster Letters + Return Of The Timewaster Letters
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Product details

  • Paperback: 208 pages
  • Publisher: Michael O'Mara Books (10 Sep 2008)
  • Language: English
  • ISBN-10: 1843172968
  • ISBN-13: 978-1843172963
  • Product Dimensions: 12.9 x 1.7 x 19.9 cm
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (14 customer reviews)
  • Amazon Bestsellers Rank: 135,634 in Books (See Top 100 in Books)

More About the Author

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Product Description

Review

`This book should carry a government health warning - readers could very well die laughing.' -- Rory McGrath

`An extremely funny book - especially for those of us who dream of taking revenge on Customer "Service" officers. Now Terry Ravenscroft has done it for us.'
-- Andy Hamilton

`Customer Services beware - Terry Ravenscroft is on the letter-writing warpath again. So funny.'
-- June Whitfield

About the Author

Terry Ravenscroft is a scriptwriter. He has written for Les Dawson, The Two Ronnies, Morcambe and Wise, Alas Smith and Jones, Not The Nine O'Clock News, Dave Allen, Ken Dodd, Roy Hudd, Hale and Pace and many others. He also wrote many episodes of Terry and June and the award-winning Star Terk Two

Inside This Book (Learn More)
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Customer Reviews

Most Helpful Customer Reviews
2 of 2 people found the following review helpful
5.0 out of 5 stars do not read this in public 4 Mar 2012
By John
Format:Paperback
Read this book some time ago and found myself looking for short stories to read on the recent plane ride I have just taken,I laughed so much I think I was disturbing some of the other passengers. In fact I may have given Terry another follower as the bloke next to me asked what I was reading that was so funny so I let him read a couple of the letters, cannot for the life of me think of how he keeps thinking these things up.
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20 of 26 people found the following review helpful
3.0 out of 5 stars Not as funny as Robin Cooper 31 Dec 2008
By SAP VINE™ VOICE
Format:Paperback
Who is Terry Ravenscroft? Is he a 68-year-old lorry-driver with small children or is he just a prank letter-writer who assumes a new identity for each new missive? That's a question I found myself coming back to again and again throughout this collection of letters.

Yes, there were connections between the letters, references and similar themes, but the feeling I got after reading this book is that Ravenscroft (Mr) is the latter. In that sense it's less satisfying that Robin Cooper's Timewaster Letters, where we see a character emerge and develop with each new letter. You could imagine a personality behind each letter and how they fitted into the writer's world. I didn't get that with Terry Ravenscroft.

Also, unlike Cooper, Ravenscroft is often quite aggressive in his letters. He often chides his correspondent for not replying soon enough or demands free vouchers or samples from them. He is also quite often rude, talking about his sex life and intimate health problems such as his "anal pain".

Another thing about this book I didn't like is that it gets a bit boring after a while because he writes mostly to food manufacturers and supermarkets. There are only so many interesting angles you can come at them from and he explored most of them in the first dozen or so letters, which meant that the rest seemed a bit recycled.

I don't know why, but I only laughed at the last few letters in the book. I smiled at a few others earlier on. I only paid half price which seems about right. This is a good book to pick up to read only a few letters at a time.
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1.0 out of 5 stars Repetitive and dull - not for me 4 April 2013
Format:Paperback|Amazon Verified Purchase
The first couple of letters are good, but after that it becomes really boring and so repetitive and I didn't even finish this book in the endl. I bought this as I had read that is was better than The Internet Is A Playground and I'll Go Home Then, It's Warm And Has Chairs by David Thorne which have me in tears in laughter, but I do not agree at all with those reviews unfortunately. I would not recommend - buy a David Thorne book instead
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Most Recent Customer Reviews
5.0 out of 5 stars Hahah!
This writer has too much time on his hands and an excellent sense of humour.

The lengths he goes to to wind the companies up are brilliant.

A very funny read.
Published 2 months ago by Zeddy
5.0 out of 5 stars WHAT A GENIUS NUTTER
THE ONLY PROBLEM WITH THIS BOOK IS ITS TOO SHORT -I READ IT IN ONE GO. ALSO GET HIS AIRMAIL BOOK AS ITS JUST AS FUNNY. Read more
Published on 8 Oct 2010 by Richard Davros Godfrey
5.0 out of 5 stars A genius at work!
This is very funny indeed, and anyone that disagrees, well maybe they've had a sense of humour bypass. Read more
Published on 8 May 2010 by Jack Hobartson
3.0 out of 5 stars Excellent
Very amusing and easy to read. Another great book on the subject is Secret Service: Licence to Thrill Your Customers it is very thought-provoking and inspirational. Read more
Published on 25 Sep 2009 by Lidy Benton
1.0 out of 5 stars Been there, done that.
Oh, dear. How many more of these tiresome spoof letters books must we endure? It was all done so much better several years before in the seminal, 'A Stream Of Tritt'. Read more
Published on 16 April 2009 by Ralph Tritt
5.0 out of 5 stars This is a book you certainly won't regret buying.
I thoroughly enjoyed this book. There are reviews which say that this wasn't as good as Robin Cooper's The Timewaster Letters, but to be honest, I think it's the other way round. Read more
Published on 6 April 2009 by J. Lamb
4.0 out of 5 stars Worth reading
Again, not as good as Robin Cooper but still some fine ideas here. He certainly would be annoying to deal with, but I got quite a few chuckles here and there. Read more
Published on 11 Mar 2009 by CJ
5.0 out of 5 stars A very funny read
This is an excellent read; the pen certainly is mightier than the sword. I kept laughing out load and worried that the neighbours thought I had lost it! Read more
Published on 2 Jan 2009 by A. D. Weavers
5.0 out of 5 stars As Funny As Ever!
I was looking forward to Dear Customer Services as I had previously read Terry Ravenscroft's Air Mail and Football Crazy - incidentally the latter of which is quite the funniest... Read more
Published on 1 Jan 2009 by D. Maney
5.0 out of 5 stars Laughed so much people looked at me strangely!
Laughed so much people looked at me strangely on the train! One of the funniest books I have read in years! Please buy this as I am sure you too will be in stitches. Read more
Published on 14 Oct 2008 by Martin K. Davies
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