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Kindle Edition with Audio/Video

Audio/Video content is available on Kindle Fire, Kindle Fire HD, iPad, iPhone, and iPod touch devices.

Dealing with People You Cant Stand Revised and Expanded 3/E (ENHANCED EBOOK) [Kindle Edition with Audio/Video]

Dr. Rick Brinkman , Dr. Rick Kirschner

Kindle Price: £15.42 includes VAT* & free wireless delivery via Amazon Whispernet
* Unlike print books, digital books are subject to VAT.

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Book Description

The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people!


Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.


Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you’re likely to experience today.

Learn how to get things done and get along when you’re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to:


  • Use sophisticated listening techniques to unlock the doors to people’ s minds, hearts, and deepest needs
  • Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people
  • Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people


This enhanced eBook includes features you won’t find in the print edition, including:


  • 7 comic book style presentations embedded with audio that depict different scenarios of dealing with toxic personalities—illustrating tips and strategies for making the best of the situation
  • 16 entertaining and engaging videos showing how to resolve conflict situations with demonstrated positive and negative strategies
  • Link to the Lens-of-Understanding Self-Assessment you can complete to evaluate your relationships with people in your life
  • Access to a 27-minute audio of the authors explaining on how to change your overall attitude, so you can use the tools in the book even more effectively

Whether you’re dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can’t Stand gives you the tools for bringing out the best in people at their worst.


Product details

  • File Size: 360160 KB
  • Print Length: 382 pages
  • Simultaneous Device Usage: Up to 4 simultaneous devices, per publisher limits
  • Publisher: McGraw-Hill Education (24 May 2013)
  • Sold by: Amazon Media EU S.à r.l.
  • Language: English
  • ASIN: B00CZCXVVQ
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Not Enabled
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Amazon.com: 5.0 out of 5 stars  1 review
5.0 out of 5 stars Dealing with people you cant stand 8 Jan. 2014
By Jill - Published on Amazon.com
Format:Kindle Edition with Audio/Video|Verified Purchase
I found this book to be very helpful in dealing with different personality types. This is an issue i struggle with.
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