Review
"describes the various types of weird and wonderful behaviour you might encounter from employees, and how to counter it." training journal "full of intriguing quotes on how to handle troublesome workers." artisan "will help you understand difficult people and explain how to deal with them." leeds chamber bookshop "in a straight-talking, humorous style, it describes almost every imaginable nightmare employee, with easy-to-follow tips on how to transform them into the most desirable team player." personnel today "a survival guide for employers." managing risk
Book Description
Dealing with the Employee from Hell is a practical guide that includes realistic strategies for dealing with problem colleagues. Sections on setting goals, observing performance, assessing performance and producing motivating, non-negotiable performance standards provide essential advice for tackling difficult people in the workplace.