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Dealing with Difficult People (Creating Success)
Dealing with Difficult People (Creating Success)
Roy Lilley
Average Customer Review: 4.5 out of 5 stars  See all reviews (2)
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"Suitable for anyone who has to deal with difficult colleagues or the public. It will help you to enjoy difficult people: unlock them, influence them and improve their performance." (Business Executive)"The essential guide to coping with people problems. Packed with hints, tips and warnings of... Read More

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