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Technical Details
- Stainless Steel Bean-to-cup espresso/cappucino/latte maker with patented single touch milk carafe and frothing system
- For use with coffee beans or ground coffee
- Memory function stores your favourite coffee settings while adjustable coffee dispenser allows for varying cup sizes
- Adjustable burr grinder, removable stainless steel drip tray, electronic temperature control and cup warmer
- One-touch operation with easy-to-use digital mirrored screen display
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Product Description
Product Description
De'Longhi Prima Donna ESAM6620
From the country that invented and perfected the espresso comes a machine of unrivalled versatility. The De'Longhi Prima Donna embodies everything truly Italian about coffee: style, quality and the perfect intensity of flavour at the touch of a button.
The unbeatable bean-to-cup experience
About De'Longhi
De’Longhi has been a high-profile Italian brand for more than 100 years, providing high-quality, efficient, innovative and stylish domestic products. Instantly recognisable, De’Longhi possesses a unique design quality that, when combined with De’Longhi's technical expertise, creates products that truly stand alone.
De’Longhi Quality and Coffee
Your perfect cup, every single time
Quality and reliability remain integral to De'Longhi's brand values and all products are subjected to rigorous quality checks. This is particularly true of coffee makers, a key focus; top-of-the-range machines are still designed, produced and assembled by hand in the Italian production sites in order to uphold our exacting high standards.
Every single bean-to-cup coffee machine is tested and makes a cup of coffee before being thoroughly cleaned and released to be sold. Each machine is also given a unique barcode to track its history should anything happen to it. The latest ‘PrimaDonna’ bean-to-cup machine is so carefully made that it will make up to 30,000 coffees in its lifetime--a quality investment.
The De’Longhi Coffee Club
When you have purchased your bean to cup machine, you will be invited to join The De’Longhi Coffee Club to access to a world of coffee inspiration. This lets you watch barista and tutorial videos to help you make the perfect coffee, shows recipes, entitles you to free gifts, accessory offers and much more. Upon registration De’Longhi will send you a free twin de-scaler pack to help you maintain your new coffee machine. You’ll also automatically receive a free service on your machine at the end of your first 12 months of ownership. De’Longhi will collect it and return it totally free of charge. Servicing is only recommended to help you maintain your new coffee machine and to help you continue to enjoy fabulous coffee.PrimaDonna
PrimaDonna is simply the best domestic bean-to-cup espresso, lungo, latte and cappuccino machine on the market, with ingenious design and patented innovation. It enables consumers to make 15 bar restaurant and coffee bar standard coffee in the comfort of their own homes, in an easy to use and simple way.
All aspects of a typical professional pump espresso machine (like the ones you see in your high-street coffee bar), such as grinders, filter holders and steam pipes, are found working inside the PrimaDonna, De’Longhi has simply redesigned, compacted and hidden them inside the machine. Instead of grappling with filter holders and fiddly cappuccino steam pipes, PrimaDonna expertly performs all of these functions at the touch of a single button.
Simple and stylish
The Bean-to-cup Journey
The function of a bean-to-cup machine is just as the name suggests: literally delivering coffee straight from freshly ground beans into your cup. PrimaDonna does this in seconds, and yet the coffee is as good and as fresh as any you’ll buy in a coffee bar. After pressing one button to select ‘espresso’, the bean-to-cup journey starts at the integral coffee bean grinder. PrimaDonna has an adjustable, professional conical burr grinder to expertly grind the beans to your desired coarseness.
The ground coffee is then packed tightly and the internal brewing unit pushes hot water through the coffee at professional 15 bar pressure. The espresso is then delivered straight into your cup, the whole process taking just seconds. The hallmark of a perfect espresso is recognised by the ‘crema’: a creamy layer that sits on top of the espresso to seal in the temperature and flavour. The thicker the crema, the better the espresso and the higher the quality of the machine that produced it.
If you have run out of coffee beans or prefer to use ground coffee instead the PrimaDonna has you covered. Using the control panel, just change the settings and put ground coffee in the ground coffee compartment, it’s so convenient and easy to use.
Cappuccino, Latte Macchiato and Caffelatte
Fabulously frothy
Next, press either the cappuccino, latte macchiato, or caffelatte button on the control panel and select the froth density on the top of the carafe. The cold milk is drawn up into the carafe lid via a thick straw, whilst at the same time hot steam is pumped through the lid from a dedicated boiler inside the PrimaDonna. The hot frothy milk is then immediately dispensed into your cup via a stainless steel tube, and a freshly made espresso is delivered into the cup immediately after to combine and make the perfect cup. Due to the twin boiler system, there is no waiting for the machine to heat up or cool down to make the milk froth and then the espresso -- each function has a dedicated boiler for instant results.
The milk carafe can also be easily cleaned. Simply press the ‘clean’ button located next to the carafe handle and hot steam is pushed through the lid and stainless steel tube to flush out any milk residue and to sterilise it. The carafe can then be detached from the PrimaDonna and stored in the fridge with any remaining milk inside until you need to use it again.
A real advantage to the carafe system is that the milk always remains cold--essential to proper milk froth--and milk never enters inside the main body of the PrimaDonna.
Be in complete control
Style and Design
PrimaDonna is such a perfectly crafted machine that it will suit any type of user. It is extremely easy for first-time users to make espresso, cappuccinos and lattes at the touch of a button, yet it also has abundant programmable functions for the more serious user, so that strength, temperature and quantity can be easily set and tailored to your unique taste. The digital display also makes this feature very simple as you can see at a glance exactly what you have selected and programmed.
The stylish mirrored display also tells the user exactly what is happening at all times, so it’s almost impossible to make a mistake with this machine. It will inform you when it's time to descale the machine (an automatic function that takes a mere 30 minutes), when the grounds container needs emptying and when the water tank needs filling, as well as taking you through all the steps of making espresso and cappuccino, and much much more.
The stylish design and quality build of PrimaDonna is as you would expect from the high standards of De’Longhi. PrimaDonna is a stunning, iconic machine made from solid stainless steel, and will quickly become a centerpiece within your kitchen. Let the De'Longhi Prima Donna enrich all of your senses and give you an intoxicating and unforgettable coffee experience every day.
Which De'Longhi Bean-To-Cup Coffee Machine Is Right For You?
Capacities and specifications between De'Longhi bean-to-cup coffee machines models differ. Please refer to this handy comparison chart for details.De'Longhi has a range of accessories that can be brought separately to compliment this product.
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Customer Reviews
Most Helpful Customer Reviews
13 of 13 people found the following review helpful
I've had one of these machines for 4 years and have a good knowledge of them... here's how to get the best from it:
1) Selecting 'Double, long Coffee' does not necessarily give a 'double-strength' coffee.
Coffee strength is dictated by a number of factors but the 'Coffee buttons' of which 'Double, Long Coffee' is one, only affect the strength in terms of how much water they're custom programmed (by the user) to deliver.
To explain that a bit better... the 'coffee buttons' ranging from Single to Double, Espresso or Long are programmable in that you can change how much water they deliver to suit taste &/ or the cups you use.
On this point there is an issue which, good as the machines are, is not addressed by DeLonghi and one which almost certainly accounts for some opinions that the coffee delivered falls a little short of a Barista's... I shall explain...
When the user presses the 'Double Long' button the machine grinds the coffee, compresses it and passes water through the patte at 15bar and around 93 degrees centigrade. The amount of water passing through here is dictated by the user's custom preference -not DeLonghi... therein lies the problem and one must understand coffee to know why that's a problem...
This is an espresso machine and all drinks it delivers are based on espresso either straight-up or diluted with water (Americano) or milk (Latte etc).
A perfect Espresso is delivered in or around as follows:
1) Grind (Perfect grinding is essential -fine for a rich crema)
2) Tamping (Compressing of the ground coffee into a little patte)
3) Water pressure (15 bar)
4) Water Temp (93 Degrees C)
5) Duration of extraction (How long the water runs for - about 21 seconds)
One could argue a bar here, a degree there or a slightly longer or shorter extraction but we're in the ball park at those listed above.
It doesn't matter whether your having a single, double or quadruple the same goes... You cannot just double the amount of water... if you do that you extract features of the coffee that give undesirable taste such as bitterness etc.
When I say that DeLonghi have not addressed this I mean that they have not installed what's known in the coffee machine trade as a bypass... that's a feature on commercial machines where the extraction takes place as I've described, then stops... Depending on whether you want a 'Long Coffee' a separate water filler spout delivers fresh hot water, bypassing the coffee patte.
You can still avoid this downside on this machine... but for a long coffee it means having your trusty old kettle and prepare water (just off boiling-93Degrees C) to 'top-up' your espresso shot to form a 'Long Coffee'. Doing it this way you'll notice a huge improvement in taste and into Barista territory!
Finally on this, notice how they make a coffee in Starbucks next time you're there... same thing, they take an espresso 'shot' from the machine and dump it into your cup adding water or milk as per your request... they don't fill your cup with water through the patte for a minute or more just to get volume -the coffee would taste awful...
2) Adjusting coffee strength
Now that I've addressed the misunderstanding on the buttons and water quantity and dilution -here's how one adjusts coffee strength on the Prima Donna:
A) Cycle the 'Coffee Strength' button from extra-mild through to extra-strong
These are factory set running times for the coffee grinder which simply affect the amount of coffee that ends up in the internal 'Group head' in the machine through which the water will flow. More coffee = Stronger flavour.
B) Empty the coffee grinder, allowing it to run until it starts to speed up due to lack of beans. Then, either cancel the extraction by tapping the coffee button or let it run.
C) Add your favourite bean to the hopper
D) With the hopper door open, notice the little black lever to the left above the coffee beans... This adjusts how finely the grinder mills the coffee. The finer the coffee, the greater the surface area of each granule and the more flavour the water can leach out in that precious 21seconds!
E) DO NOT MOVE THE LEVER YET: Pay attention to the direction of travel that the lever moves in -finer grind -push towards rear of machine. Coarse grind, pull towards front of machine
F) Select Extra-strong coffee via coffee strength button
G) Press one of the coffee buttons
H) As the grinder starts, now move the lever slowly. I recommend going finer -so move lever towards rear of machine. Go back one step at a time.
I) Notice the flow & consistency of espresso from machine -is it smooth -flowing not too fast not too slow, creamy and golden? The colour should be just lightening by the time the extraction completes -you've got the best from your coffee and leaving the worst behind! (That's in and around 21 seconds of the main flow of coffee -not since the grinder started running or the pre-extraction) Adjust flow time as described in user manual.
J) That's pretty much it, play around with that setting -I cannot tell you what's best as it depends on the bean you're using and how you like your coffee... An 'oily' coffee is sticky and a tight (fine) grind will make the patte too thick and you'll get no flow or a drippy one... I use 'Zombie' coffee beans from 'Java Republic' -it's a strong coffee but is not oily so my machine runs at the tightest level.
Finally, use that kettle of water to pre-heat the cup... run the machine... dump the warming water, put in fresh hot water and place the cup under the coffee nozzles adjusting the height so the nozzles are as close to the cup as possible -this prevents 'splashing' and the preservation of that lovely crema!
Enjoy!
P.s -if you have any questions, post a reply and I'll answer...
I've been asked whether the water spout makes up for the need for a kettle:
Fast answer is No... here's why:
It does indeed have such a water facility... That connector is also used to generate hot and/or frothy milk using the supplied milk-jug accessory, as you may well know. It is ideal for milk as you don't want to 'boil' milk for milk-based coffees.
'Professional' machines come with two water tanks. One is for coffee extraction @ 93 Degrees C and the other is up to boiling, solely for water & steam production.
The PrimaDonna has no hot water tanks at all!
I've previously explained that incorrrect water temp spoils the flavour of the espresso shot.
Cheaper machines use a single tank. Problem is, when you take your initial shot from this tank at 93C and get the pefect 'espresso', then hit the steam/water button, the machine has to heat up to 100 to give you steam/water. This takes a little bit but, in fairness, you do get your frothy milk or americano. There's a downside though, if you need a second coffee immediately (as you often will for householders or guests), your water temp is now at 100 and that'll kill your next espresso... you'd have to wait for it to cool again!
So, DeLonghi addressed the need for two 'water tanks' by using a "Dual Thermoblock" design. This is not unlike the common instant electric shower: Cold water in -instantly heated to required temp by passing it across a super-heated element. It saves on space and electricity as you only heat what you use. There's even a seperate element for the hot water.
However, in the same fashion that an electric shower never compares to a pumped -stored water system, so too does the thermoblock fails to deliver voluminous amounts of water.
I'm conveniently working from home today and my 6600 is on in the kitchen and I popped in and performed a test for you... I gave it the best chance without using a kettle as I normally do...
I had a cup on the warming try since the machine was switched on at 7.30am and it was just about warm to the touch -so I didn't use a cold cup...
Inserted Spout and pressed the water button:
I got just under 150ml of hot water -and it was slow -taking 38 seconds to manage that -before it automatically stopped and had to "Reheat" -according to the display.
It would be quite frustrating if you wanted a proper 'Long Coffee' using the water spout and your coffee wouldn't be quite 'piping hot' either.
Now, all that said, I made fantastic coffee this morning as ever using the kettle, to provide water to both pre-heat the cup while the machine was grinding, then quickly boiling it again for the water poured into cup in time to catch the extraction.
The above sounds 'a bit OCD' when read aloud but it's a methodology perfected over 4 years of ownership that delivers consistently great coffee -that's commented on by visitors, business colleagues and friends alike. To the extent, even, that some would rather meet me at my house than the local coffee shop!
By the way, as a latte, cappuccio, macchiato maker -it does excel as one doesn't want to boil milk and it produces ample steam to deliver a 'Long' latte etc. This may sound incongruous to what I said about water production above but these are the facts and the practical experience of using the machine.
For milk coffees: Set the water temp to 'HIGH' in the basic machine settings.
Use a kettle to preheat the cup. Read more ›
1) Selecting 'Double, long Coffee' does not necessarily give a 'double-strength' coffee.
Coffee strength is dictated by a number of factors but the 'Coffee buttons' of which 'Double, Long Coffee' is one, only affect the strength in terms of how much water they're custom programmed (by the user) to deliver.
To explain that a bit better... the 'coffee buttons' ranging from Single to Double, Espresso or Long are programmable in that you can change how much water they deliver to suit taste &/ or the cups you use.
On this point there is an issue which, good as the machines are, is not addressed by DeLonghi and one which almost certainly accounts for some opinions that the coffee delivered falls a little short of a Barista's... I shall explain...
When the user presses the 'Double Long' button the machine grinds the coffee, compresses it and passes water through the patte at 15bar and around 93 degrees centigrade. The amount of water passing through here is dictated by the user's custom preference -not DeLonghi... therein lies the problem and one must understand coffee to know why that's a problem...
This is an espresso machine and all drinks it delivers are based on espresso either straight-up or diluted with water (Americano) or milk (Latte etc).
A perfect Espresso is delivered in or around as follows:
1) Grind (Perfect grinding is essential -fine for a rich crema)
2) Tamping (Compressing of the ground coffee into a little patte)
3) Water pressure (15 bar)
4) Water Temp (93 Degrees C)
5) Duration of extraction (How long the water runs for - about 21 seconds)
One could argue a bar here, a degree there or a slightly longer or shorter extraction but we're in the ball park at those listed above.
It doesn't matter whether your having a single, double or quadruple the same goes... You cannot just double the amount of water... if you do that you extract features of the coffee that give undesirable taste such as bitterness etc.
When I say that DeLonghi have not addressed this I mean that they have not installed what's known in the coffee machine trade as a bypass... that's a feature on commercial machines where the extraction takes place as I've described, then stops... Depending on whether you want a 'Long Coffee' a separate water filler spout delivers fresh hot water, bypassing the coffee patte.
You can still avoid this downside on this machine... but for a long coffee it means having your trusty old kettle and prepare water (just off boiling-93Degrees C) to 'top-up' your espresso shot to form a 'Long Coffee'. Doing it this way you'll notice a huge improvement in taste and into Barista territory!
Finally on this, notice how they make a coffee in Starbucks next time you're there... same thing, they take an espresso 'shot' from the machine and dump it into your cup adding water or milk as per your request... they don't fill your cup with water through the patte for a minute or more just to get volume -the coffee would taste awful...
2) Adjusting coffee strength
Now that I've addressed the misunderstanding on the buttons and water quantity and dilution -here's how one adjusts coffee strength on the Prima Donna:
A) Cycle the 'Coffee Strength' button from extra-mild through to extra-strong
These are factory set running times for the coffee grinder which simply affect the amount of coffee that ends up in the internal 'Group head' in the machine through which the water will flow. More coffee = Stronger flavour.
B) Empty the coffee grinder, allowing it to run until it starts to speed up due to lack of beans. Then, either cancel the extraction by tapping the coffee button or let it run.
C) Add your favourite bean to the hopper
D) With the hopper door open, notice the little black lever to the left above the coffee beans... This adjusts how finely the grinder mills the coffee. The finer the coffee, the greater the surface area of each granule and the more flavour the water can leach out in that precious 21seconds!
E) DO NOT MOVE THE LEVER YET: Pay attention to the direction of travel that the lever moves in -finer grind -push towards rear of machine. Coarse grind, pull towards front of machine
F) Select Extra-strong coffee via coffee strength button
G) Press one of the coffee buttons
H) As the grinder starts, now move the lever slowly. I recommend going finer -so move lever towards rear of machine. Go back one step at a time.
I) Notice the flow & consistency of espresso from machine -is it smooth -flowing not too fast not too slow, creamy and golden? The colour should be just lightening by the time the extraction completes -you've got the best from your coffee and leaving the worst behind! (That's in and around 21 seconds of the main flow of coffee -not since the grinder started running or the pre-extraction) Adjust flow time as described in user manual.
J) That's pretty much it, play around with that setting -I cannot tell you what's best as it depends on the bean you're using and how you like your coffee... An 'oily' coffee is sticky and a tight (fine) grind will make the patte too thick and you'll get no flow or a drippy one... I use 'Zombie' coffee beans from 'Java Republic' -it's a strong coffee but is not oily so my machine runs at the tightest level.
Finally, use that kettle of water to pre-heat the cup... run the machine... dump the warming water, put in fresh hot water and place the cup under the coffee nozzles adjusting the height so the nozzles are as close to the cup as possible -this prevents 'splashing' and the preservation of that lovely crema!
Enjoy!
P.s -if you have any questions, post a reply and I'll answer...
I've been asked whether the water spout makes up for the need for a kettle:
Fast answer is No... here's why:
It does indeed have such a water facility... That connector is also used to generate hot and/or frothy milk using the supplied milk-jug accessory, as you may well know. It is ideal for milk as you don't want to 'boil' milk for milk-based coffees.
'Professional' machines come with two water tanks. One is for coffee extraction @ 93 Degrees C and the other is up to boiling, solely for water & steam production.
The PrimaDonna has no hot water tanks at all!
I've previously explained that incorrrect water temp spoils the flavour of the espresso shot.
Cheaper machines use a single tank. Problem is, when you take your initial shot from this tank at 93C and get the pefect 'espresso', then hit the steam/water button, the machine has to heat up to 100 to give you steam/water. This takes a little bit but, in fairness, you do get your frothy milk or americano. There's a downside though, if you need a second coffee immediately (as you often will for householders or guests), your water temp is now at 100 and that'll kill your next espresso... you'd have to wait for it to cool again!
So, DeLonghi addressed the need for two 'water tanks' by using a "Dual Thermoblock" design. This is not unlike the common instant electric shower: Cold water in -instantly heated to required temp by passing it across a super-heated element. It saves on space and electricity as you only heat what you use. There's even a seperate element for the hot water.
However, in the same fashion that an electric shower never compares to a pumped -stored water system, so too does the thermoblock fails to deliver voluminous amounts of water.
I'm conveniently working from home today and my 6600 is on in the kitchen and I popped in and performed a test for you... I gave it the best chance without using a kettle as I normally do...
I had a cup on the warming try since the machine was switched on at 7.30am and it was just about warm to the touch -so I didn't use a cold cup...
Inserted Spout and pressed the water button:
I got just under 150ml of hot water -and it was slow -taking 38 seconds to manage that -before it automatically stopped and had to "Reheat" -according to the display.
It would be quite frustrating if you wanted a proper 'Long Coffee' using the water spout and your coffee wouldn't be quite 'piping hot' either.
Now, all that said, I made fantastic coffee this morning as ever using the kettle, to provide water to both pre-heat the cup while the machine was grinding, then quickly boiling it again for the water poured into cup in time to catch the extraction.
The above sounds 'a bit OCD' when read aloud but it's a methodology perfected over 4 years of ownership that delivers consistently great coffee -that's commented on by visitors, business colleagues and friends alike. To the extent, even, that some would rather meet me at my house than the local coffee shop!
By the way, as a latte, cappuccio, macchiato maker -it does excel as one doesn't want to boil milk and it produces ample steam to deliver a 'Long' latte etc. This may sound incongruous to what I said about water production above but these are the facts and the practical experience of using the machine.
For milk coffees: Set the water temp to 'HIGH' in the basic machine settings.
Use a kettle to preheat the cup. Read more ›
2 of 2 people found the following review helpful
Ive had several DeLonghi machines in the past and decided to "upgrade" to the "Prima Donna" as we love coffee in our household.
This machine is a cosmetically updated PrimaDonna ESAM6600, which is very similar.
The only issues I have had are:
1. The "tab" on the back of the drip tray is very flimsy and easily broken when washing. it operates a microswitch that tells the machine that the tray is missing, so you would think that if the tab is missing, the machine wouldnt work. Fortunately it is sensible to work out that if everything else (including the grounds container) is there (another tab and microswitch), then the drip tray must also be there, and the machine ignores the problem!
2. The milk frother jug has a problem with the "venturi" effect that draws the milk up the straw in the jug. These wear out within a year, and require a new jug lid (£16). Ive had 3 !
3. Most worrying of all is the display panel, which notoriously fails after about 12 - 18 months, its down to it being placed above the boiler, and the solder melts on the board and it fails either completely, or just the display / backlight fails. Ive had 2 in 3 years replaced under warranty. When its out of warranty the boards are £82 + fitting, so be warned its VERY common!
Other than those 3 issues, the machine is reliable and makes FANTASTIC coffee.
This machine is a cosmetically updated PrimaDonna ESAM6600, which is very similar.
The only issues I have had are:
1. The "tab" on the back of the drip tray is very flimsy and easily broken when washing. it operates a microswitch that tells the machine that the tray is missing, so you would think that if the tab is missing, the machine wouldnt work. Fortunately it is sensible to work out that if everything else (including the grounds container) is there (another tab and microswitch), then the drip tray must also be there, and the machine ignores the problem!
2. The milk frother jug has a problem with the "venturi" effect that draws the milk up the straw in the jug. These wear out within a year, and require a new jug lid (£16). Ive had 3 !
3. Most worrying of all is the display panel, which notoriously fails after about 12 - 18 months, its down to it being placed above the boiler, and the solder melts on the board and it fails either completely, or just the display / backlight fails. Ive had 2 in 3 years replaced under warranty. When its out of warranty the boards are £82 + fitting, so be warned its VERY common!
Other than those 3 issues, the machine is reliable and makes FANTASTIC coffee.
22 of 26 people found the following review helpful
Amazon Vine™ Review
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This really is a lovely looking De'Longhi machine - sparkling Stainless steal with a blue LED display it's very stylish - but also nice and robust looking (ok so it is a little heavy to shift around but this is made up for in the quality of the build). But does its quality also shine through in its working? Read on...
What do you get? The box arrives and contains little more than you'd expect as basics - with hardly any "extras" with the possible exception of the "Plastic ground coffee spoon" and the "Descaler". Indeed I was a bit disappointed to find that when I opened the box entitled "starter kit" all I got was the descaler and an instruction book - and a lot of empty space!
How easy is it to use? It purports to be simple to use, effortlessly converting "bean to cup" coffee - and it certainly does this in style. Buy yourself some roasted beans and drop them in the top left compartment, fill the appropriate container up with water (this slots in and out of the right side of the machine), put some milk in the milk jug and attach this to the machine and press the button for the type of coffee you want. Just press cappuccino and as long as your mug is in the right position just a few seconds later - hey presto - a lovely cup of cappuccino is sitting waiting to be drunk!
If you prefer the slightly cheaper route with using ground coffee, then just spoon this into the middle compartment (using the measuring spoon provided) and ditto - a hot cup of cappuccino is ready to drink.
The machine has separate buttons for Cappuccinos, latte-macchiatos and caffe-lattes. Coffee dispenser accommodates: full size or espresso cups
The "Burr grinder" for grinding the coffee is adjustable in 7 different coarseness settings. On top of the machine on the right is a "hot-plate" to keep your cups warm. Even the water hardness can be adjusted for your local water to ensure the machine continues to work perfectly.
Apart from the quality of the cups of coffee and the ease of use, the other thing I really like about this machine (unlike many others I have tried) is the ease of cleaning. The drip tray can be removed and rinsed out. The coffee remains are collected in plugs which can be easily thrown away and leave little debris behind. It also "rinses" when you turn the machine on (cleaning out all of the inner workings) and also when you power down. If at any other time you want to rinse it out - just press the appropriate button to effortlessly start the short rinse cycle.
The only things you will need to buy are coffee beans (unsurprisingly!) and also some descaler every now and again - particularly if you live in a "hard-water" area. I got mine in bulk from Amazon quite cheaply and mine needs descaling every couple of months. Yours may need more or less descaling depending on your water and the amount of use the machine gets.
So, what about the down-side? The only negative is the price. Yes it IS expensive but if you are a real connoisseur of coffee and want the best on the market - a machine which will look cool, be robust and give you a really great cup of coffee every time then this is probably the machine for you!
What do you get? The box arrives and contains little more than you'd expect as basics - with hardly any "extras" with the possible exception of the "Plastic ground coffee spoon" and the "Descaler". Indeed I was a bit disappointed to find that when I opened the box entitled "starter kit" all I got was the descaler and an instruction book - and a lot of empty space!
How easy is it to use? It purports to be simple to use, effortlessly converting "bean to cup" coffee - and it certainly does this in style. Buy yourself some roasted beans and drop them in the top left compartment, fill the appropriate container up with water (this slots in and out of the right side of the machine), put some milk in the milk jug and attach this to the machine and press the button for the type of coffee you want. Just press cappuccino and as long as your mug is in the right position just a few seconds later - hey presto - a lovely cup of cappuccino is sitting waiting to be drunk!
If you prefer the slightly cheaper route with using ground coffee, then just spoon this into the middle compartment (using the measuring spoon provided) and ditto - a hot cup of cappuccino is ready to drink.
The machine has separate buttons for Cappuccinos, latte-macchiatos and caffe-lattes. Coffee dispenser accommodates: full size or espresso cups
The "Burr grinder" for grinding the coffee is adjustable in 7 different coarseness settings. On top of the machine on the right is a "hot-plate" to keep your cups warm. Even the water hardness can be adjusted for your local water to ensure the machine continues to work perfectly.
Apart from the quality of the cups of coffee and the ease of use, the other thing I really like about this machine (unlike many others I have tried) is the ease of cleaning. The drip tray can be removed and rinsed out. The coffee remains are collected in plugs which can be easily thrown away and leave little debris behind. It also "rinses" when you turn the machine on (cleaning out all of the inner workings) and also when you power down. If at any other time you want to rinse it out - just press the appropriate button to effortlessly start the short rinse cycle.
The only things you will need to buy are coffee beans (unsurprisingly!) and also some descaler every now and again - particularly if you live in a "hard-water" area. I got mine in bulk from Amazon quite cheaply and mine needs descaling every couple of months. Yours may need more or less descaling depending on your water and the amount of use the machine gets.
So, what about the down-side? The only negative is the price. Yes it IS expensive but if you are a real connoisseur of coffee and want the best on the market - a machine which will look cool, be robust and give you a really great cup of coffee every time then this is probably the machine for you!
Most Recent Customer Reviews
Great with one caveat
Great looking machine which makes great tasting coffee with one caveat... The milk dispenser/frother, the temperature of the milk dispensed is cool enough for a baby to drink, this... Read more
Published 29 days ago by G. Mayes
superb coffee even for a cynic
This machine is absolutely stunning to look at and as a bonus makes the most delicious coffee I've ever made, of course my partner was determined the machine was going to be a... Read more
Published 2 months ago by Mrs. M. Negus
Makes very good coffee
The coffee machine arrived quickly, within 2 days of ordering. Very attractive machine (but it was a lot of money). Read more
Published 3 months ago by Mags
2 week impressions
i consider myself a coffee lover and by all means love a cup of good italian coffee twice a day on the mark. Read more
Published 4 months ago by Dhruv Gupta
out of this world!!
soooo impressed. one of the best coffee machines on sale on todays market at a snip of the retail price. Read more
Published 5 months ago by leelan
Convenient
I am satisfied with this machine. First of all, it is very convenient to make coffee and also to clean thanks to the auto cleaning system. Read more
Published 6 months ago by rmsid
As our machine celebrates its first operational year....
....i felt that i had to post a (rare for me) review of this machine. As a small office, we required a machine to provide quick, excellent coffee for staff and clients. Read more
Published 6 months ago by Springjim2000
no Italian would ever accept this machine, not even for free
The worst cappucino maker ever. Yes you are paying a delicious price tag. I was too. In the 6 months that I have owned this machine, it has been in "delonghi service for... Read more
Published 13 months ago by TC
Excellent
This item simply oozes quality.
It will look good in any kitchen (might be a bit tall depending on how low your wall cabinets are) and has a build quality that reflects... Read more
It will look good in any kitchen (might be a bit tall depending on how low your wall cabinets are) and has a build quality that reflects... Read more
Published 14 months ago by Bingibongi
wonderful
I received this as a joint 40th birthday present and love it. My children love the frothed milk at the touch of a button. It is now easier to make a coffee than a cup of tea. Read more
Published 15 months ago by cat
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