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Most Helpful Customer Reviews
204 of 206 people found the following review helpful:
4.0 out of 5 stars
Genuine Espresso Machine,
This review is from: De'Longhi EC330S 15-Bar Pump Espresso Maker (Kitchen & Home)
I decided to buy an Espresso machine after a friend at work bought one. I'm not an Espresso drinker but I love Cappuccino. I bought a £40 machine but found that the milk device was not a proper Pannarello system i.e. steam blowing through a pipe, but rather a heated plate with a daft spinning blade in the tube. Also the other parts seemed cheap. All my fault, I should have done some more research. I returned that item and bought the DeLonghi EC330. Now this is much more like it. Heavy and mostly stainless steel. The parts are much better quality and construction and the instructions are far more thorough. The whole thing is verging on the professional (from the point of view of a coffee novice anyway!)
Negatives - as listed below, the machine is quite noisey but I like that as it gives it a coffee shop atmosphere! The gap for the cups is quite small which is ok for espresso but you need low wide cups for Cappuccino. The steam spout is quite low so you need a small jug or have to place the machine at the edge of your work surface to get under it. Positives - Clear and thorough instructions, professional quality feel to all the parts, easy to use (especially the included Illy pods). Makes lovely coffee and the milk steamer is so easy to use. This machine looks impressive and gives great results and it feels like the real deal - don't be fooled by the cheaper imitations.
48 of 48 people found the following review helpful:
5.0 out of 5 stars
DeLonghi EC330S,
By Lorimer Watson (Ellon) - See all my reviews
This review is from: De'Longhi EC330S 15-Bar Pump Espresso Maker (Kitchen & Home)
I got this for Christmas and have used it every day since. The first espresso and cappuccino I made were well nigh perfect. Then I got complacent and started to make mistakes which resulted in many disasters before I learned to follow the instructions to the letter and now both espressos and cappuccinos are consistently good and getting better all the time.
I chose this model (which my wife then bought me) due to it being top of the list of Best Buys in the recent Which? report which has been mentioned by another reviewer. I certainly do not regret the choice - espressos have a good stable crema and the frother works like a dream quickly heating the milk and producing lots of very stable froth. Sure the pump is a little noisy but so what as it's only on for a few seconds. The vibration is certainly there but not enough to to move either espresso or cappuccino cups as others have found. Also yes, the stainless parts of the machine do mark quite easily but a quick wipe with a damp cloth soon sort that out. The manual is a little vague in places, especially for using pods and also refitting the steam nozzle after cleaning. When using pods it's essential that the paper border surrounding the pod is away from the filter seal - if not the filter holder will leak. When refitting the steam nozzle the offset portion of the nozzle should be toward the front or the nozzle shroud cannot be reseated properly. Despite these minor shortcomings I give this very good value machine 5 stars with no hesitation. Having now used this machine for over 6 months I can still say it makes superb coffee but one niggle has become apparent which is a little annoying. When preparing frothed milk for only one (large) cappuccino it takes at least 2 if not 3 steam cycles to adequately heat up the milk in the frothing jug. In such a compact, and inexpensive, espresso machine you can't really expect a huge steam reservoir but a slightly larger steam capacity would have been appreciated. Still 5 stars though.
154 of 158 people found the following review helpful:
3.0 out of 5 stars
makes a great coffee but not without its drawbacks,
This review is from: De'Longhi EC330S 15-Bar Pump Espresso Maker (Kitchen & Home)
I have had this machine for a month now, on the plus side it makes a fantastic coffee and the milk frother is simple and easy to use and gives a good frothy top to the coffee. There are however a(more than a) couple of downsides to it, I am not sure if these are general problems or if I have a dodgy machine.
When switching the machine on, water tends to drip from the milk frother and even if the nozzle is positioned over the drip tray, it does drip on to the work top. When switching from coffee to milk frother, water drips from the boiler outlet (I removed the filter holder and the water was coming from the outlet rather than being the remaining water in the filter holder)At the moment I have a pint of liqiud a day in the drip tray - using the machine about 6 times a day, and the amount in the tray is increasing. The filter holder tends to retain a great deal of water making it difficult to clean if needing to make more coffee. The filter holder leakes when using pods I recently changed from coffee from shop bought and used an espresso coffee bought and ground in a specialist coffee shop, and found the coffee took ages to come through with very little crema on top I have spoken to the deLonghi help line who have said that some 'dripping' is normal but have advised me if it is excessive to return it. I am reluctant to do this as this machine makes a great coffee, it is quick and easy to use, and it froths the milk as good as any coffee shop. Having had at least 4 coffee makers, this makes the best coffee by far.
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