as previously stated, you get what you pay for, it does the job fine. it isn't the best on the market but your not paying the inflated price of the best. The expresso water tank can be lifted out for filling and cleaning and the filter tank slides out to make filling easier. The machine came with a pack of paper filters, I would prefer it myself if they would supply a permenant filter, also the water level gauge glass would be more clear if there was a ball float, but thats just me being fussy. All in all not a bad machine.