I was really pleased when my new purse arrived, but one of the first things I noticed when I opened it was a long smudge of excess glue on the fabric. The fabric itself is lovely, the leather feels soft and generally the purse looks gorgeous. Unfortunately, the quality of this item is terrible. I have been using it for less than a month and already the motif on the front is cracked and fading. The metal ring that holds the zip pulls has bent and one has fallen off. I would expect such low quality from a cheap knock-off wallet from the market that costs £2, but after paying £20, I feel like I've been ripped off. It's a real shame, but I would not recommend this purse at all.