The Entertainer provided awful service supplying this item. First of all, there was a delay of ten days in receiving the product, then when it did arrive, the presentation box had been ripped open - absolutely no use for a Christmas present. When I discussed my options with The Entertainer I was told that my only option was to take them to a busy shopping centre about a half hour drive away to get them replaced - the exact reason I ordered on Amazon was to avoid having to do this. Absolutely shocking service, never again!