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Customer Service For Dummies
Customer Service For Dummies
Giles H. Bateman , Karen Leland , Keith Bailey
Average Customer Review: 4.5 out of 5 stars  See all reviews (10)
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In today′s highly competitive environment, good products and good marketing aren′t enough. To succeed, you also need great customer service. Quality service touches our lives in two important ways: the service we give and the service we receive. Customer Service For Dummies, 2nd... Read More

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