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Customer-Centered Growth: Five Proven Strategies for Building Competitive Advantage
 
 
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Customer-Centered Growth: Five Proven Strategies for Building Competitive Advantage [Paperback]

Richard Whiteley , Diane Hessan
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Inside This Book (Learn More)
First Sentence
ON A WEDNESDAY MORNING in the winter of 1991, readers of the Boston Herald were treated to a picture of Steve DiFillippo, normally an agreeable fellow, carving up his American Express card with a butcher knife. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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account  action  ask  bank  best  better  business  call  car  change  collaboration  company  competitive  contact  create  created  customer  data  decision  different  employees  even  example  executives  experience  figure  first  focus  found  get  goals  good  group  growth  help  ideas  important  improve  information  interaction  internal  key  know  leaders  leadership  level  line  management  managers  market  means  meeting  members  need  new  now  number  often  organization  others  own  people  percent  performance  plan  practice  problems  process  product  provide  quality  questions  relationship  research  results  right  sales  satisfaction  service  skills  step  store  strategy  support  system  take  team  things  three  time  today  training  two  understand  use  value  vision  want  work  years 
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