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Customer Care Excellence: How to Create an Effective Customer Focus: Create an Effective Customer Service Strategy (Professional Paperbacks)
Customer Care Excellence: How to Create an Effective Customer Focus: Create an Effective Customer Service Strategy (Professional Paperbacks)
Sarah Cook
Average Customer Review: 5.0 out of 5 stars  See all reviews (1)
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"This book offers useful advice on maintaining loyalty within an ever more sophisticated and demanding customer base. Informative and useful for anybody involved in customer relations." Business Age  Read More

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Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
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