Like others here, the lid of my chopping attachment fell apart on first use, revealing a tiny screw which was supposed to hold it together. What others do not appear to have noticed is the poor seal in the blender stick which allows food to pass up the stick. Unlike other blenders I've come across you can't wash the stick from the top - so food that gets in stays in. You might think it's clean, but a vigorous shake when you take it out of the washing bowl will produce a watered down version of your last blend. Wash it again and the same thing happens. Personally I don't much care for the idea of mixing the remains of last Christmas's venison soup with the walnut cream dip (exquisite) I'm making today.
I complained to "customer services" but other than the automatic "we'll get back to you" reply, I'm still waiting after 8 days. [UPDATE: They finally replied after FORTY days telling me to contact SOMEONE ELSE to get a replacement part. Shame I had returned it 32 days before.]
I sent it back, considered the Bosch, but ended up with a Kenwood which seems fine. It seems that the 5 year warranty is unnecessary - you're lucky if these things last 5 weeks!