As yet another customer has rated already:
I was excited too while unpacking my new 17" Crumpler, fine smell of Leather, well received in a paperboard container.
When unpacking the item the Zipper felt in my hands, no need to push the Zipper - it was brooken already.
While checking out the Terms of Reshipment I noticed: Costs of Reshipment from the Continent are much higher than the refund.
I do have enormous fun with my poor broken Crumpler now - But I feel confident that there was no idea behind the special-offer at all.
So brave customers: My gain in experience is remarkable!