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Crucial Conversations: Tools for Talking When Stakes are High
Crucial Conversations: Tools for Talking When Stakes are High
Kerry Patterson , Joseph Grenny , Ron Mcmillan , Al Switzler
Average Customer Review: 4.5 out of 5 stars  See all reviews (41)
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Offers an approach to handle difficult conversations with confidence and skill -- Financial Times, September 2006 The book helps you talk honestly to anyone about anything, resolve the problem and build relationships at the same time. -- Edge, September 2006  Read More

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