- Paperback: 306 pages
- Publisher: Charles C Thomas Pub Ltd; 2 edition (Nov 2002)
- Language English
- ISBN-10: 0398073252
- ISBN-13: 978-0398073251
- Product Dimensions: 25.1 x 17.8 x 1.5 cm
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2 reviews
3 of 3 people found the following review helpful
Comprehensive
12 Jan 2008
Format:Paperback
This book is a comprehensive look at the theory, practice, and outcomes of telephone crisis intevention. David Lester has organized all of the major studies of telephone crisis intervention and presents them in a framework that includes a historical as well as current perspective. As part of my Master's thesis, (Counseling Psychology), I have read the originals of many of the studies Lester has included. I appreciate the way Lester makes sense of what might otherwise be rather dense reading. As a telephone crisis counselor for many years, I also appreciate the accuracy with which Lester describes and explains listening skills and different approaches to calls and callers.
This book is appropriate for the interested volunteer as well as the career professional. Other plusses: The book is largely devoid of jargon and many chapters can be read on a stand-alone basis.
Highly recommend.
This book is appropriate for the interested volunteer as well as the career professional. Other plusses: The book is largely devoid of jargon and many chapters can be read on a stand-alone basis.
Highly recommend.
0 of 1 people found the following review helpful
Crisis Intervention and Counseling by Telephone
25 Jan 2008
Format:Hardcover
It is a very good and easy to understand. It's a quick reference for me to get information I want.
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