Creating Passionbrands is a timely reminder that brands must stand for something, and as a result be prepared to ignore the views of their non target customers. Brands of course cannot be just what their customers want them be (all of the time), but instead must reinforce a set of values that the firm behind them can deliver and believes in (and which no one does) while also remaining relevant to the target market. This is no easy balancing act and requires marketers to blend both market-research driven insights, a strong business model, with creativity. Although written a few years ago, this book anticipates the creativity vs. science debate that has taken hold within academic and practitioner circles (the book rightly argues that both are required, although chastises marketers for having handed over their responsibility for creativity to focus groups). The book's central message is that standing for something--or being passionate--is the route to lasting brand equity. Although the lives of your target customers matter, your brand's position must be built on four pillars--ideology (what you're passionate about), customer needs, your specialist capabilities, and the opportunities available in the environment. This more balanced approach ensures firms become know for something and importantly develop a sustainable business model to deliver their brand's promises. Although this may seem obvious, I know of no book that states these ideas so succinctly and then provides a step-by-step guide to translate your strategic positioning into reality. The final strength of the book is that it deftly blends insights gained from the author's practical experience (with some of the most iconic brands in the UK), with some of the best academic research (although thankfully stripped of its arcane terminology and distilled down to essentials), and their own creative ideas. Importantly, the practical examples provide enough background for a general reader to understand the situation facing the brand prior to rebirth, and the decisions taken to ensure it's subsequent success (i.e, neither too much detail is provided nor too little), thus providing a seemless connection between ideas, theory and practice (with the result that the message is sufficiently credible). For managers desiring to brands that stand out and are loved by consumers, Creating Passionbrands is the first place to start.