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Creating Customer Connections: How to Make Customer Service a Profit Center for Your Company First Edition (Taking Control)
 
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Creating Customer Connections: How to Make Customer Service a Profit Center for Your Company First Edition (Taking Control) [Paperback]

Jack Burke


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Amazon.com: 5.0 out of 5 stars (2 customer reviews)

5.0 out of 5 stars Great PRACTICAL Advice, 27 Sep 2011
By Bubba Bubbinski - Published on Amazon.com
This review is from: Creating Customer Connections: How to Make Customer Service a Profit Center for Your Company First Edition (Taking Control) (Paperback)
What separates this from books on the same subject is that it is full of sound, practical advice. Highly recommended.

1 of 2 people found the following review helpful:
5.0 out of 5 stars Key ideas for a constant issue !, 21 April 2000
By Arnaud Adam - Published on Amazon.com
This review is from: Creating Customer Connections: How to Make Customer Service a Profit Center for Your Company First Edition (Taking Control) (Paperback)
Great book for customer service passionnate, I like the fact it provides self help forms. Lots of example, well chosen reminders. This book is a delight.
 Go to Amazon U.S. to see both reviews  5.0 out of 5 stars 
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