Counselling by Telephone (Professional Skills for Counsellors Series) [Paperback]

`This book breaks new ground by focusing attention on the potential of the telephone as a medium for counselling. It acknowledges that many counsellors have been reluctant to embrace the potential of telephone counselling. Until recently, this reluctance has been endorsed by the counselling and therapeutic authorities. But the British Association for Counselling has now given telephone counselling recognition... The book [is] aimed at two potential groups of readers. First, it is a call for the counselling establishment to acknowledge that the forms of human communication available to counsellors are now many and varied, and that face-to-face contact is not always necessary, possible or appropriate... The second group of potential readers is individuals and agencies already committed to telephone counselling. The book will enable them to address issues of training, supervision, quality control and skills as well as theory... This is a valuable book that deserves to be read by those who are sceptical about telephone counselling as well as those who are convinced about its importance. Rosenfield has ensured through its publication that telephone counselling will be an unavoidable item on the agenda of counselling authorities' - British Journal of Guidance and Counselling