"Engaging Organisational Communication Theory and Research is an indispensable resource for anyone wishing to be familiar with current trends in the field of organisational communication."
"This is an integrated approach to the management of all verbal, visual and environmental elements and media in communicating an organisation's identity."
"This books fundamental premise is that organisations should use all forms of communication - be they performance of products and services, the action of employees or advertising to build relationships"
"Integrating theory from the public relations tradition, and marketing communications, and focuses on the interdependent relations between corporate strategy, corporate identity and corporate image."
"Wally Olins sets out the ground rules for branding success in the 21st century, explaining why understanding the links between business, brand and consumer has never been more vital."