I was SO excited when I got this for Christmas - I'd been itching for an e-reader for AGES! I was all upset within hours of opening when the blasted thing told me my eBooks in EPUB format were unreadable (that's the main format) I downloaded some glitch software which sorted it out, telling me it was a problem with my COMPUTER. I'd never had any of these problems before. Even so, I plodded on, liking my green e-reader because of how beautiful it was, how sleek and how handy. I never got to carry it around slipped into my bag like I wanted, because before we'd even went out it crashed.(this is all still Christmas day, by the way)The e-reader website only said it would crash due to lack of charge - I'd just charged it up! I hadn't done nearly as many page turns as they promised - only abut twenty! Eventually I found out from a different site there was a reset button on the back you could press when it froze. Doing so it started to work again.
Not so long after this I turned it on after not using it for a day or so. It crashed on load-up. Confident this time, I pushed a pen into the reset button And again. Nothing happened. We tried everything to stop it from being frozen. Nothing worked, giving up, but still within warranty, we sent it back to Cool-er. Almost a month later, it arrived (in blue, not my original colour because they were out of stock and I would have had to wait another month.)
Excited I started to carefully peel off the protective film on the reader, careful not to let any damage come to its shiny exterior. The front was perfect. I started to peel away the back and the shiny glaze, or whatever it is, comes off with it leaving an ugly dull blue plastic-y splodge on the reader, and the metallic blue glaze on the protective film. Some protection THAT turned out to be! My advice - chose a different e-reader. Although, admittedly, the new one didn't freeze on the load-up. Yet.