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Contextual Design: Defining Customer-Centered Systems (Interactive Technologies)
Hugh Beyer (Author), Karen Holtzblatt (Author) Average Customer Review:   (2)
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Review
"If necessity is the mother of invention, then if you don't know what the users need you can't invent. Karen and Hugh present a step-by-step way to uncover, understand, and use those needs. If developers are not already using techniques like those presented here, they should read this book... Read More |
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