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The book does not bother covering particular products nor computer languages. Instead it focuses on the principles and practicalities of implementation and provides the reader with relevant information whether building or buying a CMS.
I'm a web developer with experience of a number of B2C and B2B websites and found this book to be very useful and readable. If you are part of a team buying or building a CMS, I'd recommend everyone on your team read a copy.
I have found the book to be particularly useful in helping to define and breakdown concepts in a way which is not only helpful to those involved in the implementation, but also useful in communicating those concepts to business users and management. It is also full of very helpful details on everything from staffing to how to deal with vendors.
It's worth mentioning that the book also gives access to the complete text online.
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