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Configuring Call Manager and Unity: A Step-by-Step Guide
 
 
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Configuring Call Manager and Unity: A Step-by-Step Guide [Hardcover]

David Bateman

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Frequently Bought Together

Customers buy this book with Cisco Call Manager Fundamentals: A Cisco AVVID Solution (Cisco Core) £45.89

Configuring Call Manager and Unity: A Step-by-Step Guide + Cisco Call Manager Fundamentals: A Cisco AVVID Solution (Cisco Core)
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David Bateman
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Product Description

Product Description

An indispensable step-by-step configuration guide for IP Telephony professionals 

  • Includes step-by-step configuration instructions for CallManager features and Unity administration tasks
  • Demonstrates how to deploy devices and implement your dial plan
  • Covers Call Admission Control features and class of service
  • Examines different subscriber types and how subscribers are added, imported, and managed
  • Includes step-by-step instructions for call handling and auto attendant configuration
  • Describes how to use Unity and CallManager together to deliver unique features

To properly deploy any type of technology, networking professionals must understand not only the technology but also how to configure and integrate it with other solutions. That’s the key to Configuring CallManager and Unity–it focuses on the configuration issues associated with CallManager and Unity® deployments while ensuring that you understand the technologies behind your deployment.

 

Configuring CallManager and Unity includes step-by-step guides that system administrators and other networking professionals can use in the field. These step-by-step instructions have been worked out by an author who has both taught and implemented Cisco® solutions in real-world situations, so coverage is comprehensive for both basic and complex implementations. You will find information that will assist in the configuration of CallManager-related tasks, such as device configuration, gateway implementation, and dial-plan creation to name a few. You will also find Unity-related configuration tasks, ranging from the basics, such as holiday and schedule configuration, to more involved tasks, such as Simple Mail Transfer Protocol (SMTP) networking implementation. In addition to covering Unity and CallManager tasks, this book includes a chapter on leveraging the capabilities of both systems to create integrated solutions, such as a MeetMe conference manager.

 

Tasks in Configuring CallManager and Unity are organized in the same order you would naturally perform them, and some tasks are cross-referenced with other required tasks for easy reference. You learn not only how to configure CallManager and Unity but also how to create a more feature-rich environment by leveraging CallManager and Unity features. Regardless of your specific needs, you’ll find Configuring CallManager and Unity to be a timesaving tool when performing common or complicated configuration tasks.

  

This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.

 

 

From the Back Cover

An indispensable step-by-step configuration guide for IP Telephony professionals 

  • Includes step-by-step configuration instructions for CallManager features and Unity administration tasks
  • Demonstrates how to deploy devices and implement your dial plan
  • Covers Call Admission Control features and class of service
  • Examines different subscriber types and how subscribers are added, imported, and managed
  • Includes step-by-step instructions for call handling and auto attendant configuration
  • Describes how to use Unity and CallManager together to deliver unique features

To properly deploy any type of technology, networking professionals must understand not only the technology but also how to configure and integrate it with other solutions. That’s the key to Configuring CallManager and Unity–it focuses on the configuration issues associated with CallManager and Unity® deployments while ensuring that you understand the technologies behind your deployment.

 

Configuring CallManager and Unity includes step-by-step guides that system administrators and other networking professionals can use in the field. These step-by-step instructions have been worked out by an author who has both taught and implemented Cisco® solutions in real-world situations, so coverage is comprehensive for both basic and complex implementations. You will find information that will assist in the configuration of CallManager-related tasks, such as device configuration, gateway implementation, and dial-plan creation to name a few. You will also find Unity-related configuration tasks, ranging from the basics, such as holiday and schedule configuration, to more involved tasks, such as Simple Mail Transfer Protocol (SMTP) networking implementation. In addition to covering Unity and CallManager tasks, this book includes a chapter on leveraging the capabilities of both systems to create integrated solutions, such as a MeetMe conference manager.

 

Tasks in Configuring CallManager and Unity are organized in the same order you would naturally perform them, and some tasks are cross-referenced with other required tasks for easy reference. You learn not only how to configure CallManager and Unity but also how to create a more feature-rich environment by leveraging CallManager and Unity features. Regardless of your specific needs, you’ll find Configuring CallManager and Unity to be a timesaving tool when performing common or complicated configuration tasks.

  

This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.

 

 


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Amazon.com: 4.7 out of 5 stars (7 customer reviews)

3 of 3 people found the following review helpful:
5.0 out of 5 stars Great Information, 12 April 2007
By stilltrying "Jason" - Published on Amazon.com
This review is from: Configuring Call Manager and Unity: A Step-by-Step Guide (Hardcover)
This is a great book at giving specifics on how to setup most everything. Although I am on Callmanager 5.0 this book does not cover this version but does provide the underlying foundation on how to configure route patterns, lists, hunt groups and most eveything in 5.0 but i believe 5.0 has added new features and interfaces that this book does not cover. All in all I could not find a CM 5.0 book out there and this one substituted quite well and therefore I give it 5 stars as being pertinent to a new version of call manager.

2 of 2 people found the following review helpful:
5.0 out of 5 stars CM Guide, 9 Nov 2007
By George R. McManus - Published on Amazon.com
This review is from: Configuring Call Manager and Unity: A Step-by-Step Guide (Hardcover)
Wish I had found this book sooner - so many Cisco books are for the CCIE or CCIE wanna be ( I confess - I am a wanna be). But in this case I needed a guide to tell me how to administrate the system. This is a very good book for administering Call Manager.

1 of 1 people found the following review helpful:
5.0 out of 5 stars Configuring CallManager and Unity: A Step-by-Step Guide, 22 May 2008
By John Fellenbaum - Published on Amazon.com
This review is from: Configuring Call Manager and Unity: A Step-by-Step Guide (Hardcover)
Configuring CallManager and Unity: A Step-by-Step Guide by David Bateman published by Cisco Press (ISBN: 1-58705-196-6) covers configuration tasks (in a step by step process) associated with Cisco's CallManager and Unity products. The twelve chapters of the book are broken down into three parts. The first six chapters focus on the configuration tasks involved with the CallManager, while the next five chapters focus on the configuration tasks involved with Unity. The book concludes with a chapter on advanced features within CallManager and Unity.

I found this book to be very informative. The author's explanation on the meaning behind the various configuration settings is very succinct. The author does a great job in providing and explaining step by step configuration tasks necessary to implement various features in both CallManager and Unity. I agree with the author that even though the book was written based on CallManager version 4.1 and Unity version 4.04, the book has great value no matter what version of CallManager and Unity you may be running. Having real equipment that one can follow along with during this read is extremely beneficial to the reader and will increase the reader's comprehension of CallManager and Unity. It is my opinion that this book is a great reference for when one says "What needs to be done to make this happen and how do I configure it?" The author provides many real life experiences to inform the reader. This is typically depicted via the notes and warnings that are clearly stated and appropriately placed throughout the content of the book. The author also provides many references at the end of the book and provides relevant search criteria for searching Cisco's web site for the referenced material.

All in all, I found the book very informative. The book can not be read like a book based on just theory, although theory is provided when appropriate. The book needs to be read more like a study book than a theory book. This book is a must read for anyone responsible for the operations, administration and maintenance of Cisco's CallManager and Unity. Anyone who just wants to understand how to configure various features in CallManager and Unity will find this book to be very informative.
 Go to Amazon.com to see all 7 reviews  4.7 out of 5 stars 
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