Product Description
The author tells the reader what to say to anyone in almost any situation. Chapters cover topics such as greetings and meetings, being a good conversationalist, positive criticism, business situations, social gatherings, difficult or sensitive subjects, right words for special people or special encounters, relationships, giving opinions and how to be a good listener.
About the Author
Dr Lillian Glass is a speech pathologist and communications specialist. Her private practice includes many Hollywood stars.