I was very impressed with delivery and eager to set it up and get going. There were how ever a vital bit missing which was part of the actual cross trainer and not the screw set that followed. So I took some photos and sent them over. Again I was pleasantly surprised at the speed of which they delivered the missing part, or so I thought until I opened the package and it contained a screw instead of the bit I needed. So I took some more photos and tried to explain more closely what was missing, a bit hard when, well I won't blame it on me being a woman but I had no idea what the bit missing was called, hence the photos.
The case got furthered on to the parts department and eventually I did get the missing piece.
I was quite happy to finally be able to assemble the cross trainer, but I must admit I am hugely disappointed, it feel flimsy to me, too much movement and the resistance stays the same regardless of where you turn the dial.
The flimsy I can probably sort out myself, but the point is I shouldn't have to. The resistance I'll have to live with.
Oh yes, the on board computer, not the best....It doesn't really make much sense.
I read a lot or reviews before setting on this particular model, I believed I'd done my research. I was wrong.