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Conducting Tours: A Practical Guide Paperback – 22 Oct 2000


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Chapter 1: What is Tour Conducting? Chapter 2: City and Site Guiding. Chapter 3: Multi-Day Tours. Chapter 4: Client and Escort Psychology. Chapter 5: Working with Hotels. Chapter 6: Air Travel and Tours. Chapter 7: Suppliers and Attractions. Chapter 8: Expecting the Unexpected. Chapter 9: Creating a Tour. Chapter 10: Getting the Job...and Keeping it. Appendix. Glossary. Bibliography. Index.

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Amazon.com: 9 reviews
46 of 46 people found the following review helpful
everything you ever wanted to know about being a tour guide 19 April 2000
By A Customer - Published on Amazon.com
Format: Paperback
I recently took a college level course in a hospitality and tourism curriculum and this was the text used for the class. I was skeptical as to what a book could teach you about being an effective tour guide. During the class I had the opportunity to lead a group to London for a 9 day tour. I was amazed at the many tips the book gave that were helpful. He discusses the psychological aspects of "herding instincts" and how people can revert to childish behavior when they submit all decision making for a week or two to a tour guide. It includes tips on how to set up a tour package and how to get the best deals from hotels and airlines. He also discusses the different types of guide jobs including positive and negatives aspects of each. Very Helpful book!
23 of 23 people found the following review helpful
Useful for novice Tour Managers 4 Nov. 2004
By Branislav Rabotic - Published on Amazon.com
Format: Paperback
In this handbook you will find nothing about presentation and interpretation skills of contemporary tourist guides. The book is focused on some strictly practical (technical) aspects of the tour guide's job. It can be useful, however, for all novice tour managers - especially for those who enter the profession without previous training and who won't be working as local or on-site guides. This will be a good start for them to learn generally about the tour industry, tourism market, tourism suppliers, types of tours, etc. The book promotes a self-teaching way of acquiring the professional knowledge; each chapter is followed by an 'Activity' page with relevant questions and tasks, so you can check out what you have learned. The only part of the book which might be interesting for more experienced guides is about client and escort psychology, but there are only 12 pages dedicated to that topic. In sum, I expected much more from this book.
16 of 18 people found the following review helpful
Excellent for budding Tour leaders 22 Jun. 2000
By samantha e hutton - Published on Amazon.com
Format: Paperback
This book was truly practical for both the established tourleader or anyone wanting to begin in the industry. There areinvaluable points that help you to establish relationships with your clients and tips to improve your confidence skills. There also also excercise that help you work your way through each chapter. Great, easy reading.
1 of 1 people found the following review helpful
I had to read this book for a college class ... 22 Nov. 2014
By Spruill - Published on Amazon.com
Format: Paperback Verified Purchase
I had to read this book for a college class and would never have otherwise.

However, if you're wanting to get into the Hospitality Industry I would suggest reading this book. I have worked in hotels/restaurants and had to lead tours and I wish I had read this book before those jobs. This book is aimed at students looking to become Tour Guides, but a lot of the information can be used for other professions within Hospitality.
A respectable textbook 28 Oct. 2013
By Margaret Egeland - Published on Amazon.com
Format: Paperback Verified Purchase
A practical introductory guide with overview for all elements of tour conducting. Well written and well-edited. Sensible format with purposeful flow. Includes relevant and meaningful exercises and activities. A small drawback is that it was published 12 years ago. It needs a revision to reflect technological advancements and expansion of online resources over the last decade.

Because it is a textbook, it is terribly expensive! Way off the charts, compared with comparable books in the non-academic market. 246 pages, soft bound. Lots of photos, but all B&W, no color. The college bookstore wanted $180 new, about $120 used. Fortunately, I found it new on Amazon for a third of the bookstore cost. I know that college bookstores depend on students' purchases there, but $180 for a book that would run about $25 if it weren't a textbook, is gouging (by the publisher, not the bookstore). Textbook pricing is a travesty. Write to your legislators!
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