Well I was frustrated by the book. It told me absolutely nothing. First of all it assumes that everything in the office is polarized. It also assumes that your boss controls the playing cards, when it reality (at least where I work) the person who makes decisions and recommendations on promotions is several notches above the boss. The book constantly states the obvious. Then restates it again and again. Take this line from a chapter on meetings; 'The best way to save time is to look for ways to do things more efficiently' (pg.77)
In another chapter we're told not be imtimidated by office superstars.
The book is filled with little stories, dull humor, and self assessments that tell us nothing. Then there's the contractictions. In one chapter we're told not to trust any of our coworkers because of potential backstabbing and then in another we're told to network to find better jobs.
But the lack of useful material is not suprising considering that one of the authors is an english teacher and the other author works for a comic book company. And one of the methods the authors use to fill up pages is to talk about themselves. Bob brags that he's 'met Big Stars with astonishing frequency. I've run into such notables as Genee Shallit, Barbara Walters, Dave Winfield, and Robert Redford on the elevator.' (pg. 194). About Laurie we learn her experience teaching English in highschool.
The book states what to drink at business parties, but not how to get invited to them. It states nothing about the golf courses or tennis courts where a number business deals are done. And it omits any reference to getting ahead in the federal or state government. What a complete waste.