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Complaint Letters for Busy People: When You're Unhappy with a Product, Company, or Service, Here's How to Get the Satisfaction You Deserve Paperback – 31 Aug 1999

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Most Helpful Customer Reviews on (beta) 2 reviews
16 of 16 people found the following review helpful
Very Helpful Guide 9 Feb. 2000
By Kimberly Baum - Published on
Format: Paperback
This book gets right to the point! It clearly identifies the things every successful complaint letter should contain. I found the sample complaint letters very helpful and was thrilled with the list of addresses for agencies, federal & state, that take complaints against companies. Also, the list of addresses for most major companies was a wonderful resource. I would recommend this book to anyone looking for results!
2 of 2 people found the following review helpful
Got the job done! 8 Jan. 2006
By L. HARPER - Published on
Format: Paperback
I had this book on the shelf for quite a while before I suddenly had to use it. I had a convoluted series of unfortunate mechanical events on my motorcycle and could have been hurt

badly, if not killed, and my complaint letter needed to get

good results, financially and otherwise. I read the whole book and followed the advice to a "T", using pieces of various sample

letters. I had a response from this company within 24 hours and

the results I wanted within 10 days. I am grateful to this book.
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