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"In the foreword Colin Murray Parkes writes that for many of us the death of a much loved pet is our first bereavement, and that the handling of that event colours our attitude to future losses. Mary Stewart shows how the practising veterinary surgeon can impact on the lives of companion animal owners of all ages, disabilities and cultural backgrounds. We graduate from Vet College with clinical and medical knowledge, but the art of veterinary medicine is passed on to young vets through a mentoring process. Companion Animal Death complements this process of learning by setting out a written guide to developing good communication and people skills.
Businesses like the MacDonalds franchise have tried and tested systems in place, that when adhered to by management and staff alike, make them hugely successful. Veterinary practice is no different and we are provided with systems which I believe should be included in every practice manual. They deal with everything from body language and telephone skills to paperwork and the practice environment.
Sections 2 and 3 deal with specific situations, leading to and surrounding pet death, and the different client reactions to that death. They are clearly and logically laid out to ensure a successful outcome. The cross referencing to Section 1 is very useful, and the interspersed case reports and anecdotal material from vets and clients make for an interesting and easy read. The 3 c s complaining, criticizing or condemning do not help people overcome grief, and the basic message of empathy, putting ourselves in the shoes of the pet owner, comes across strongly.
The way Mary Stewart deals with children and pet loss is so obviously straight from the heart and first hand experience. I chuckled to myself as I read about young adolescents occasionally becoming angry with the vet as I remembered a situation of having a contract out on my life after killing a young lad s cat. The fact that he was of Italian extraction
Businesses like the MacDonalds franchise have tried and tested systems in place, that when adhered to by management and staff alike, make them hugely successful. Veterinary practice is no different and we are provided with systems which I believe should be included in every practice manual. They deal with everything from body language and telephone skills to paperwork and the practice environment.
Sections 2 and 3 deal with specific situations, leading to and surrounding pet death, and the different client reactions to that death. They are clearly and logically laid out to ensure a successful outcome. The cross referencing to Section 1 is very useful, and the interspersed case reports and anecdotal material from vets and clients make for an interesting and easy read. The 3 c s complaining, criticizing or condemning do not help people overcome grief, and the basic message of empathy, putting ourselves in the shoes of the pet owner, comes across strongly.
The way Mary Stewart deals with children and pet loss is so obviously straight from the heart and first hand experience. I chuckled to myself as I read about young adolescents occasionally becoming angry with the vet as I remembered a situation of having a contract out on my life after killing a young lad s cat. The fact that he was of Italian extraction
Product Description
A unique new book for the veterinary surgeon and other members of the veterinary practice team, "Companion Animal Death" will help the whole team deal more skilfully, sensitively and successfully with everyday issues associated with animal death. The book takes a positive and practical approach to the needs of clients, the welfare of animals and the personal and professional well-being of the veterinary practice team. The emphasis throughout is on the importance of trust, sensitivity, and good communication at every stage. The death of a much-loved animal, whether by euthanasia, illness or accident, is extremely stressful. Unfortunately, in veterinary practice, it is a circumstance that cannot be avoided. Performing euthanasia is a frequent and sad task for veterinary surgeons, and few receive formal training in the support that they can give to pet owners and to each other.The Society for Companion Animal Studies, through their excellent pet loss befriending work and training programmes, have considerable experience in this field and have put together this much needed book especially for those in veterinary practice. The book includes: effective strategies for dealing with emotional distress; advice on how to avoid or minimise stress to all concerned - animal, owner and staff; practical guidelines for dealing with the many circumstances and issues associated with animal death; issue-based approach with key points highlighted for quick reference; important sections on Children and Pet Loss, Grieving Animals and Replacing a Companion Animal. This book is an essential purchase for every veterinary practitioner, veterinary undergraduate and veterinary nurse. Additional copies in the veterinary practice will prove an invaluable reference source for staff.
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