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CompTIA A+ Complete Study Guide, Deluxe Edition: Exams 220 601/602/603/604 Hardcover – Special Edition, 31 Oct 2006

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Product details

  • Hardcover: 984 pages
  • Publisher: Sybex; De Luxe edition edition (31 Oct. 2006)
  • Language: English
  • ISBN-10: 047004831X
  • ISBN-13: 978-0470048313
  • Product Dimensions: 19 x 5.7 x 24.1 cm
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Bestsellers Rank: 1,035,467 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Product Description

From the Back Cover

All–in–one guide plus videos prepares you for CompTIA′s new A+ Certification

Candidates aiming for CompTIA′s revised, two–exam A+ Certified Track will find what they need in this value–packed book. Prepare for the required exam, CompTIA A+ Essentials (220–601), as well as your choice of one of three additional exams focusing on specific job roles IT Technician (220–602), Remote Support Technician (220–603), or Depot Technician (220–603). This in–depth Deluxe Edition features instructional videos, thorough coverage of all objectives for all four exams, bonus practice exams, and more. Inside, you′ll find:

Comprehensive coverage of all exam objectives for all four exams in a systematic approach, so you can be confident you′re getting the instruction you need

CD with over an hour of instructional videos so you see how to perform key tasks

Hand–on exercises to reinforce critical skills

Real–world scenarios that put what you′ve learned in the context of actual job roles

Challenging review questions in each chapter to prepare you for exam day

Exam Essentials, a key feature at the end of each chapter that identifies critical areas you must become proficient in before taking the exams

A handy fold–out that maps every official exam objective to the corresponding chapter in the book, so you can track your exam prep objective by objective

Look inside for complete coverage of all exam objectives for all four CompTIA A+ exams.

Featured on the CDs

Test your knowledge with advanced testing software. Includes all chapter review questions and 12 total bonus exams.

Reinforce your understanding with flashcards that can run on your PC, Pocket PC, or Palm handheld.

Learn how to perform key tasks with over an hour of instructional videos on a bonus CD!

Visit for all of your CompTIA certification needs.

About the Author

Quentin Docter, A+, MCSE, CNE, CCNA, SCSA, is an IT consultant and author. He has written or coauthored several books for Sybex, including MCSE: Windows 2000 Network Infrastructure Design Study Guide.

Emmett Dulaney, A+, MCSE, has written over 30 books on Windows, Security, IT project management, and UNIX, and is the certification columnist for Redmond Magazine and

Toby Skandier, A+, is a technical education developer for Sprint Corporation. He has coauthored numerous books, including the bestselling CompTIA Network+ Study Guide.

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Customer Reviews

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Most Helpful Customer Reviews

8 of 8 people found the following review helpful By Phil on 21 April 2007
Format: Hardcover Verified Purchase
This book is fairly good, but has clearly been rushed to publication, to coincide with the new format A+ exams, leading to various deficiencies.

The writing style changes suddenly (there are 3 authors) and the writing is fairly awful in places. Great literature it is not. The geek rating is off the scale - there are many laugh-out-loud moments for the socially-adjusted reader as you sense the authors' genuine excitement about various extremely-tedious-though-useful "technologies".

There are a small number of number of errors in the tests. This isn't a big problem. Worse, quite a few of the questions are sloppily written. For example, the answer to "The lowest voltage shock that can be felt by a human is ...?" is "3000V". Don't go and stick your finger in the 240V socket though - they omitted the word "electrostatic" from the question.

As in most American books there is zero awareness of the other 95% of the world. For example, the answer to "What are the two common cellular standards?" is "GSM and CDMA". No mention of "only in America".

Overall it is a useful book, but not a "complete study guide" as claimed. It isn't good enough to be your only source. Use in conjunction with the other A+ books available.
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7 of 7 people found the following review helpful By J. Kofi on 3 Jan. 2007
Format: Hardcover Verified Purchase
I have to say i was very dissapointed to hear that there were errors in the CD-ROM before i even got to test it. Well, after some reseach on the net i found the details of the problem and how to fix it.

Firstly you have to contact the support section of the manufacturer


There is a link on the left stated "CompTIA A+ Complete Study Guide

To obtain corrected test engine click here"

It'll take you to a topic where someone has complained about the problem.

Click the "Live Chat" link at the top of the page to speak to a support member, they will tell you The version of the Test Engine that is on the CD-ROM has a compatibility issue with the latest version of Flash Player.

If you supplied a valid email before using live chat they will send the modified version of the test engine to it otherwise supply a different email address. Apart from that issue a great in depth book.

Hope that helps
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Format: Hardcover Verified Purchase
CompTIA A+ Complete Deluxe Study Guide: Exams 220-701 (Essentials) and 220-702 (Practical Application)
This is an excellent piece of work, easy to follow and completely understandable to the layman or professional.
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By FIREFLY302 on 22 Oct. 2014
Format: Hardcover Verified Purchase
Enjoyable product
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Most Helpful Customer Reviews on (beta) 28 reviews
27 of 27 people found the following review helpful
A comprehensive prepatory tool 4 Jan. 2007
By John T. Miller IV - Published on
Format: Hardcover
Like many workplace professionals I have long harbored the desire to obtain accreditation and certification in many of the Microsoft and A+ fields. A friend of mine slipped me the CompTIA A+ Complete Study Guide shortly before the holidays with little more than a wink and a nod. As many of you can empathize with, my holiday season was filled with many hours of road and plane trips visiting various familial groups. Frankly if it weren't for said monotonous travel times I probably would have never picked up the book. Its one thing to say you want to prepare for an exam and another to pick up the 800+ page study guide. Several hours into my read, I was glad I did.

While I may be a newcomer to the certification field, I'm by no means a layman to computer-related study and preparatory guides. I have spent many an hour at the local mega book store perusing the offerings of the major companies and have, almost universally, found them to be sloppily and spasmodically written and filled with superfluous information that was more in line with A+ theory than A+ application. Not so with this guide, the authors say it best themselves "This book was written with one goal in mind: to prepare you for the challenges of the real IT world, not just pass the A+ exams."

They weren't kidding. I learned, not only how to pass the exam but application of the exam's knowledge in a common-sense fashion. Everything in the guide is streamlined information delivery, always prefaced with easily understood `Real-World Scenarios' and memory aiding `Hands-On-Exercises'. The CD, which I initially had a little trouble running, is packed with close to an hour and a half of instructional video so not only could I read about tasks but see them performed real time. The combination of these features didn't just `bring the class-room to the reader' as so many study guides claim but it brought me into the guide. It didn't just feel like I was studying it, the videos, combined with a little exploratory action in my own old pc, made it feel like I was actually doing it.

You will learn with CompTIA's latest A+ Complete Study Guide, I did.
19 of 19 people found the following review helpful
By Neil Edde - Published on
Format: Hardcover
As noted by some readers here, there were indeed problems with one of the CDs that accompanied this book. The problem was traced to a compilation error that affected users of the latest version of Flash. The problem has now been fixed, and the corrected software is available for download from the errata link on the book's main page on the Sybex web site. The correct CD will also be included in subsequent reprints. We sincerely apologize for the inconvenience this has caused our customers.

Neil Edde

Vice President & Publisher

Sybex, an Imprint of Wiley
9 of 9 people found the following review helpful
Sybex Test Engine Now Working! 21 Jan. 2007
By s2grand - Published on
Format: Hardcover
I received my copy on Jan. 20, 2007 from Amazon, it has a 2007 copyright date. I tried all functions supplied on the CR-ROM. Apparently the problems others had with the SYBEX TEST ENGINE have been successfully resolved! I did not download anything, the TEST questions that I tried all worked fine from the CD supplied. I also tried the SYBEX TEST ENGINE DEMO for another Series, Microsoft DBA in this case, & the test qs worked fine also. I also was able to view the book text using Adobe Acrobat Reader from the Electronic Book option & use the Flash Cards from the CD. I tried downloading Adobe Acrobat Reader from the CD & had problem but I already had the Reader installed, I just wanted to see if version 7.0.9 was included, I had problem loading 7.0.9 previously from Internet so this may not be a problem with CD process. My system was built in 1999, 500MH with 256MB RAM, running Windows XP Pro, so people with newer systems should be fine. Book appears to be well-written & organized. I also have "HP IT Essentials I" copyright 2005 by Cisco Press to compare it to, we're using it as text in college course to prepare for A+ exam. The "CompTIA A+ Complete Study Guide" appears to be better book, but Cisco book may have been updated & CORRECTED, I hope, we've found many errors in it as we used it in a previous course. Maybe I can pass the A+ exam with both guides!
6 of 6 people found the following review helpful
Good Study Guide for A+ Certification 12 April 2007
By EdwardR - Published on
Format: Hardcover Verified Purchase
I used only this book and Thompson Course Technology CompTIA A+ 2006 Q&A book to study for the A+ certification exams. I did not attend any classes or use any other study materials. I passed both the 220-601 Essentials exam and 220-602 IT Technician exam on the first try with a score of 840 on each.

The CompTIA A+ Complete Study Guide is quite comprehensive in my opinion. It covers many topics and will make a good reference book now that my study is finished. Each chapter includes a 20 question practice test (also included on the CD) over the material in that chapter. The included CD has three 60-question practice tests for each of the A+ exams. I worked every practice test until I could do them without making mistakes. The Thompson A+ 2006 Q&A book provided several hundred more practice test questions and was a good supplement to the Docter book as it forced me to go back and re-read some sections in order to answer the additional questions.

The CompTIA A+ Complete Study Guide does have a few problems. I found a number of typos and some of the answers to practice test questions are wrong (although I guess if you can tell the answer is wrong you are learning the material.) Also, I had trouble getting the practice test engine on the CD to run. Had to go to the CD publisher's web site (Wiley) to download an updated test engine.

Overall, I am satisfied with this book and accompanying software. It got me up-to-speed on the material that is tested on the A+ exams. Given the cost of some A+ training products and classes, the book is a bargain.
6 of 6 people found the following review helpful
Good book 13 Feb. 2007
By J. Saxon - Published on
Format: Hardcover
I bought this book with the intentions of learning how to pass the A+ exam. When i got it, i was really surprised how thick it was. At 800+ pages, it looks a little daunting. After picking the book up and reading it, i was pleasantly surprised. The book flows very well and is an easy read. I already know most of it, but i can see it being easy for a beginner to pick up. As far as the CD, i didn't have any problems at all with the test engine, and the E-book is a nice addition. At around 100mb, you can throw the Ebook on a thumbdrive and take it to work with you and keep reading there.
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